Customer Ratings & Reviews

Great product, bad customer service when trying to purchase! Will use nfm going forward

I like having piece of mind when spending on higher value electronics and this does that

Always get protection on your items. Anything man made can come with issues.

I added the 4-Year Standard Geek Squad Protection to the purchase of a CD Disc player. The Manufacturer only offered a 6 month warranty. For the price of the protection plan, I have the peace of mind that if the unit stops working it will be fixed or replaced.

Great program. Take in broken thing and walk out with new thing or refund.

The peace of mind of the geek squad protection is great would definitely recommend

As far as giving geek squad service a rating, I don't really have much to say. I just have this service available as a backup in case any software damages come with my products. I know in the past they have taken care of my camera and they did a good job! I'm sure they do a great job at recovering whatever it is that got messed up.

We love this coverage. We have been very happy with this coverage. It comes with some great perks. The geek squad team is helpful.

This coverage I got was for my record player and the crazy thing is it covers everything the belt and the needle replacement so a little extra goes a long way and piece of mind to boot as well

Great service by great people. Would recommend to all friends and family.

I have had this for years and even when my daughter was in college! They have helped me through many different issues and explained to me what went wrong too. I highly recommend using Geek Squad.

Can’t go wrong with geek squad, hopefully we won’t need to use them.

So glad I purchased the extended warranty. Only used it a few months when I started having issues with the Marantz receiver. It would turn on at night when I was sleeping. Best Buy replaced it

I feel comfortable with the protection knowing Bestbuy will help in case the Item breaks.

Buying a protection plan for any item is tricky. I decided to purchase this plan for my Sony receiver. You expect items to last a while but with electronics you never know.

Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

I always get the warranty with all my high cost purchases, gotta protect them

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

Had a past experience with geek squad came out and quickly replaced my tv

I won't really know how this works unless I need to use it for having the Onkyo receiver repaired. I have always been satisfied with Geek Squad maintenance coverage for my PC's, etc. tho. I decided to get this coverage because of the awesome price for 4 yrs. Plus, it seems receivers are now prone to more problems with their "product overload features" that they have now! Whatever happened to good ole "plug and play"???!!!