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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,390 reviews
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my high end purchases with geek squad i like the peace of mind they offer all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good safeguard to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet on the item I purchased it for, but had a tablet and a computer before and was glad I had it. The Geek Squad I have deal with have always been very helpful and kind. The only negative I would have is that it is a little pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrmaggee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service plan that came with our fire stick was a good plan for free. We haven’t had to use it as we haven’t had any issues yet but I’m sure if we need it we can count on the Geek Squad to take care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the truth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that the geek squad will help you with all of your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An essential service for computer users.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Geek contract for years. It has the same place in the computer world that AAA does in the motoring world. If you can't afford this service, then you can't afford a computer. 'Nuff said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a issue with chrome book had to purchase this great choice they fixed my issues and called the next day to pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prone to be Damaged!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wonderful to have if you electronics. The one electronics are prone to be damaged or need extra care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans AAAA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy from Best Buy because of good prices BUT especially for the Geek Squad protection plans. If you only need it once, it is more than worth it. Peace of Mind insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money.and an exellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Dual Band Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the questions I asked were answered to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has great service plans, so always by them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added purchased warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extra warranty with whatever i buy. In the event anything goes wrong, Best Buy makes it super easy to get problem resolved. Well worth the extra$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my fire stick 4k max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is awesome and come in handy…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like protecting my high end purchases and bestbuy always keeps track of my receipt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this service to connect my equipment and it is great service. I'd recommend this to anyone who is somewhat illiterate in setting up equipment or that has limited knowledge of electricity installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feel safe to get a support if i face any device issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how smart when you have a problem they are knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geek Squad. They are there when I need them providing terrific service in a timely manner. They answer all my questions and provide easy to understand explanations for work that has to be done. I love the access that I get from the Geek Squad. It is the only place I go for my computer repair and outside storage options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go without it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this 4-year standard Geek Squad protection is a MUST!! far too much can go wrong and with this coverage... your covered... Put it too ya this way.... it like Leaving the house and realizing you've forgotten a critical component of your daily work attire.... YOUR TROUSERS.... Don't leave the house with out them.... GET YOURSELF COVERED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My reason for doing best buy exclusively. GS warr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly shop best buy exclusively for the geek squad warranty. Have honored it with a variety of products. Safeguards against purchase of what may be unreliable new tech. Used to buy newegg Amazon etc... For the last 5yr best buy with geek squad. Not even a question and even if it means waiting for ship to store i know it is worth it.

    I would recommend this to a friend