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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1379 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,379 reviews
  • Rated 1 out of 5 stars

    Best buy is TRASH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is damage on the laptop that I did not notice until some time after the return window. I went in last week and was offered a smaller screened laptop due to the price of the more comparable one costing more. I cannot wait for repair as I’m in school now, I offered to come back when they had another sale on the other laptop. This week was a la or day sale. I went in to exchange it, as that’s what offered less than 7 days prior. They refused to exchange it. Told me to come back during school break around Christmas. This coverage alone was $795, and I have wasted so much time and dealt with disgusting behavior from a store rep who did everything to refuse exchanging my laptop. I will NEVER purchase ANYTHING ELSE from best buy!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually like to buy the warranties just in case something happens the staff at Best Buy are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trustworthy insurance. Keeps me at ease knowing they will fix any manufacturer malfunctions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is good to have if something happens to it. Good thing I have not had to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife should not have purchased this. I was surprised it was offered for something so cheap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad = piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I have not needed to use the extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These services are ok. The people do good work but it's not really worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never need the extended warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying the protection packages on items it always give me peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to used but you cant beat $4 for protecting the amazon fire stick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't need it but it's always good to have a service plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have. Nice to have. I’ve to have. Nice to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great having protection for your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing protection for your electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have protection. It's worth it for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little more money than seems reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this but looking through the policy, there are somethings that put me off and think I should just save my money the next time around.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I got this for my fire stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't check it yet N. Good luck with the new version and

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not sold om anything to do with apple including appl tv. Limited choices. Just noy impresses

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2 yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good deal for protection on expensive tech items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works a 100 times better than chrome cast well worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't do much at all I ask for help and anything or everything I ask for help with they don't do worthless

    No, I would not recommend this to a friend