Customer Ratings & Reviews

When returning the Beats ear pods it was easy & fast just the way I like it. The cashier was very pleasant & knowledgeable. Thank you!

This is such a no brainer getting this protection. Anything I own is covered and I can call or bring it in if there is a problem. Everything is basically covered with this protection!

Best Buy provided a quick and easy replacement. Very happy!!!! We've purchased protection from other (not Best Buy) businesses, but even with the original sales slips they refused to honor the agreement...but Best Buy DID honor the warranty with no questions. Very happy!

Having a warranty with geek squad I never worry that my products will depreciate. In fact I don’t think enough to worry, I’ve always been so pleased with the quality of help.

4-Year Standard Geek Squad Protection 4-Year Standard Geek Squad Protection Always purchase the 4-year standard Geek Squad protection plans or any replacement plans for any device that is provided for you so that way Best Buy will take care of you if something should happen to your device within that time frame

Always love geek squad, they always help out when I need it.

While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

The Agent recommended that I add this plan to my device just incase anything where to happen to my product and it needed to be repaired or replaced.

Love Best Buy in Houma, La. They are so helpful. I love everything I buy from this store.

Geek squad has been there for my laptops, TV's, tooth brush, wifi set up, Bluetooth headphones, and several other items. Absolutely the best

If you make an appointment, the process of getting help is so convenient. Great service, I think. I used to try and support my local store but I have to admit in this case, I prefer the longer hours of using Best Buy for tech assistance.

It made my return and exchange so much easier to do in the store. This product does what no other product does. It makes you feel safe and assured of its purchase and its parameters. I would truly be lost without this.

The service is a good thing to have. We have used it and definitly got our moneys worth. You call they come quickly and you have no bill. They can install appliances faster than you can.

This is an excellent protection plan that marries well with my theft & loss plan! Also I want to say the two consultants that helped me were very helpful.

Always had great luck with Best Buys protection plans. My only complaint was with my PC where it had to be sent it and waiting to get it back, I wasn't comfortable with this and therefore returned the computer. But I've had good luck with this on other items.

Great service! Have used GSP for many years and has never let me down. I purposely purchase majority of my electronics for the purpose of having reassurance that I have come to rely on

Sometimes I feel like I shouldn't spend money on extended warranties and protection plans. Then again, it's better to have and not need than need and not have. Best buy has always been great at honoring any protection plan I've purchased if needed.

The Roku Ultra brings the best of both (wireless/streaming and wired media) worlds. The Dolby Atmos/Vision image and audio quality are fantastic, as long as you have a capable TV and soundbar/audio system.

Easy to purchase support. Have used in the past, and am happy to have added security for my item in the event something happens to it.

The agents will be helping me set up my new Laptop and switching my information over from my Desk top computer.