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Customer reviews

Rating 4.8 out of 5 stars with 896 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 896 reviews
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a product breaks this is wonderful to have... Couple years ago my laptop broke I took it back to him and they gave me a brand new one because they could not fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchases coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have the geek squad backing up my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and prompt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very prompt & polite. Answered all question we had. Cleaned up everything and took garbage with them which was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Quality And Great Price Easy To Use And Put Together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have relied on the protection plan for other items and never had any problems. For example, I brought in my broken printer and walked away with a Best Buy gift card for the full value of the product (no longer sald same printer).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel secure with your purchases with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet, but always feel more secure with my purchases when I add this. I do recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful! Very communicative and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, it's always in your best interest to purchase a Replacement Plan for your newly purchased products!! My experience with Geek Squad has always been the greatest!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good to have the geek squad there to help me if there’s any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must for all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have the Geek Squad for my protection on all my components for the next 2 years and then when I renew it again. I will never be without the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has bailed me out so many times. I cannot live without them. They are terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes yes yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend a warranty when buying electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to go in and get assistance and my laptop being repaired along with receiving information that makes my life easier with the laptop. I only dislike is when they must keep my laptop overnight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay, yes, okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure, it's great if you use it, but if not it's nice peace of mind and support should you ever find yourself in need for it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have a service plan. If it breaks gets replaced for fraction of the cost of the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always pays to get protection when purchasing electronics. I learned that the hard way. Hopefully I won’t have to use it so with that being said, I feel protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the squad you get extra protection if anything goes wrong, if you're a geek or not it doesn't hurt to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great companion to go with the product for peace of mind just in case it stops working but I really doubt it will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad well worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been really helpful to me since I am not a tech savvy person. Always ready to answer questions, no matter how simple or complicated.

    I would recommend this to a friend