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Customer reviews

Rating 4.8 out of 5 stars with 896 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 896 reviews
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plans that best buy offers. Just in case. And in my case I have kids that are not very careful so it is always a plus to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the added protection, bestbuy is so good at fixing or replacing the stuff you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Geek Squad protection plans over the years and the protection, combined with the techs who work at Best Buy, have served me beautifully. I am not a tech and I would be lost without the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad extended warranty is well worth the cost. Always made the repairs or took care of any issues without any problems. Great service from their squads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped when laptop was on the fritz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was a life saver when they assisted with fixing my daughter's laptop so I decided to make sure to get the maintenance for each of the products as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable protection in case help is ever needed. Some devices are repaired but others are just replaced with a new similar device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance is a great value! If any unexpected failure or accident took place, this service is vital for long-term coverage of any and all products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service always has been tops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad coverage for many years and have always found it to be tops. The Geeks coming to my home have all been knowledgeable, have functioned efficiently and have resolved all problems to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had yo use it but was glad it was there if I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranties on just about everything I buy, just something I do. Have never had to use them but if I did I trust Best Buy to honor them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great customer service. I never pass on the protection plan from Best Buy I’m always comforted that I’m protected in the big investment items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my memory of using this in the past, everything went well and I was more than happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best protection service I’ve ever use. Been using geek squad for many years and I’ve never been disappointed with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Always no hassle staff is always eager to help. Nothing better out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Geek Squad Protection plan on all your major purchases. Good service, great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have a secure plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Geek Squad Protection for a couple of products I've bought at Best Buy (two watches and a camera) and I don't regret it, once I went to a store to get fixed my watch and they helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for three year and love the protection it gives. Even though I rarely us it, just knowing I have it makes it worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service. Better than Burger King but you should offer snacks or candies when customers are waiting in line. Maybe a tasty Latte or coffee !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of same product, i like this product very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Geek Squad is an exceptional value. We bought it with a Roku Streaming sound bar. We returned the soundbar and therefore returned the Geek squad.

    I would recommend this to a friend