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Customer reviews

Rating 4.8 out of 5 stars with 5034 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 5,034 reviews
  • Rated 5 out of 5 stars

    Value Added Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned that purchasing a warranty is a good investment because technology can fail prematurely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use but still great to have in case it needs to be used. So far I’ve only had to return one thing and they took care of it because they didn’t have a replacement so I was able to get a refund instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even know I had this service but I'll take it. Must've purchased it and forgotten about it due to the low price. Hopefully I won't have to use it but I'm glad that I have it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP exchange

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was easy and pretty straight forward. The sales person explained the process very well They ordered my replacement and it was hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but efficient. Love that it has unlimited recording

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service on point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and kept me updated on my repairs. Customer service with a smile and prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any item I had over the years from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I needed help, Geek Squad is there for me. Installing a smart tv at home and or panic trip to the store. Thank you Geek Squad, you guys and girls like a family to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service sets my mind at ease. Always available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth to get in case of accidents or if you simply want the newer toy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Camera!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great camera, I originally bought from Amazon without a warranty. I had it for two years and the range of motion went out on it. Could not fix it, so I bought one from BestBuy and bought the 4 year extended warranty with it. But that is why I gave it four stars. It is rthe best pan, tilt,night vision solar powered camera out there hands down. Hope this review is helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the warranty on almost everything I purchase .. if there’s a problem they take care of everything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, excellent service, they value customers time. Few employees they don't, witch I did experience my visit before my last two visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it gor your large appliance or Ztzv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Swuad protection on large appliances and TVs. Almost everything is covered. ITs worth it@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very grateful that I purchased this warranty or else I’d be out of almost $700. It was a simple process, I just took my litter robot 3 in and they refunded me the money and protection plan through geek squad, and I was able to buy another litter robot 4 with another geek squad protection plan, and it will be delivered to my house in a few days. Plus everyone was so nice when I came in, a fast process and wonderful customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with geek squad fixing or trouble shooting your items. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love protection plans because if something happen they will replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to be able to exchange with no hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing was easy friendly staff.Did exactly what I needed them to do and I appreciate their help.Great work...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use their service during contract life, I would used it if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad do it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad!! If i have a question they are the first ones i go too.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting protection On products 4 years is a good amount as well

    I would recommend this to a friend