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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4982 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,982 reviews
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to have and I would recommend it to anyone who purchases anything from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it such an easy choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great! Justin really knows what he is talking about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geak squad there very nice . They work very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom and dad dont understand tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have someone to assist my elderly parents when im not in town. Having this protection assures me the geek squad has me covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH EVERY PENNY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST PLAN IVE EVER HAD ON ANY PURCHASE I'VE EVER MADE. I CSN NOT, CAN NOT!!!! SPEAK HIGHLY ENOUGH ABOUT BESTBUY AND THEIR GEEK WARRANTY. JUST CAN NOT. BEST BUY HAS BEEN ABSOLUTELY AMAZING AT ACCEPTING ANY RETURN I'VE EVER HAD, NO QUESTIONS ASKED. UNREAL!! PLUS REFUNDS YOU PARTIALLY ON YOUR WARRANTY PRICE HAD YOU NOT USED THE FULL YEARS LEFT ON THAT WARRANTY. IM TELLING YOU, PURCHASING THIS WARRANTY IS A MUST ON ANY PURCHASE MADE THROUGH BESTBUY. THEY REPLACE IT WITH NEW, THAT SIMPLE. SAY YOU HAVE HAD UR PRODUCT 2YRS. IT GOES OUT!!! RETURN FOR SAME , OR GO AHEAD AND UPGRADE, ONLY PAYING THE DIFFERENCE. ITS A NO WINNER CHOICE. WORTH EVERY PENNY. PLUS PEACE OF MIND KNOWING YOUR HIGH DOLLAR IS COVERED NO MATTER WHAT. I MORE THAN HIGHLY RECOMMEND.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product replacement is Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have that reassurance that if my product does go out, I have this that can help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to have and I’m glad that Best Buy still offers some type of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is so awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing experience to be a part of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan which doesn't break the bank.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing plan.. I had issue with my Echo dot and the replacement has done instantly in store via store credit. no fuss. amazing service. No process or waiting.. it helped me very much and no head ache and worth the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is one of the best! Always helps when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gloria kelley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great is the WORD for it.Awesome is best buy and all its good products thats affordable to all budgets.You get your moneys worth when you hire geek squad.They are very smart.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rcruz12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but my away blinking light's and sometimes it does not detect my cat away goes to the red light blinking, its ok but I have to get my hands dirty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great to have but it doesnt cover TV screen damage which is not good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great to have but it doesnt cover TV screen damage which is not good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At Best Buy we always purchase warranty on big items. If they quit working during covered period, BB is the best. They give u what u paid to buy another one to replace item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this group th hve heled us several times thank you all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It was easy to set up and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need it but definitely purchased it just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and works perfectly Best Buy got the best electronics accessories in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very grateful that I purchased this warranty or else I’d be out of almost $700. It was a simple process, I just took my litter robot 3 in and they refunded me the money and protection plan through geek squad, and I was able to buy another litter robot 4 with another geek squad protection plan, and it will be delivered to my house in a few days. Plus everyone was so nice when I came in, a fast process and wonderful customer service!

    I would recommend this to a friend