Customer Ratings & Reviews

They fixed what I needed to get fixed. Tjey aslo contacted me when my item was fix. They explain everything you need to know.

It’s an amazing experience to be a part of Best Buy.

Hopefully I won’t need it but definitely purchased it just in case!

Would give it ten stars, bought smart bulbs and they kept losing the smart part. Returned bulbs got full refund. Definitely get geek squad protection.

Well worth the money for product replacement on electronic items. I bought this on my HP Printer I bought in 2021, just over a year ago. For some reason, the print heads failed after light use, and wouldn't clean when I ran the cleaning procedure through it. The product replacement replaced the printer with a new model for a slight net charge to me, after prorating the cost.

Great information always polite and solves my issues. I am a very busy person and they act wuickly

We love this group th hve heled us several times thank you all

Its good but my away blinking light's and sometimes it does not detect my cat away goes to the red light blinking, its ok but I have to get my hands dirty!

Great service with using geek squad protection they always work well

I love having them when needed. Always so helpful with every issue and efficient.

Very useful it replaces everything you need what it covers. I had a problem with my laptop and he changed what they needed to change two days and the laptop was new and it was working better than ever.

One of my best purchases, Its ability to grind and crush food is impressive, its motor has a lot of horsepower, I recommend it 100000%

Peace of mind my daughters tablet is starting to get loose at the charging port i will see if they can fix it dosent charge unless placed a certin way, i will update and see what they say about this.

Love the warranties with Best Buy! You can exchange the products if they are damaged or you can turn the product in and use the warranty to buy a different product free of cost. I love this option.

I love litter robot 4. Had litter robot 3 and had a lot of issues after warranty so I made sure I bought the 4 year warranty this time

I normally always get geek squad service, it is the reason I like to purchase products from Best Buy. I bring whatever it is in store or set up something online. I am told what is going on, if replacement is needed or it can be fixed and the product is taken care of. It is great to know my product will be fixed and if it cannot be fixed it will be replaced.

I haven’t had to use it yet so I can’t review it. This review is not appropriate because like I said I haven’t had to use it yet.

No complaints here. I would recommend this for all items you purchase.

It is great to know you can have peace of mind if something goes wrong. The Geek Squad is your phone a friend when all goes wrong.

We bought a desktop computer and in less than 10 months it stopped working. In about two weeks we were notified that we can get a replacement for the old computer.