Customer Ratings & Reviews

I bought the TV at BestBuy wonderful TV wonderful service. They delivered the TV mounted on my wall. Never had a problem very nice Guys, the Geek Squad insurance very good.

Great cameras but I get spammed with motion detection alerts even though I have all the motion zones set up correctly. I cant even see the road in my backyard but the camera detected a vehicle there when there is nothing but green grass.. Not sure how to go about false alerts and not alerting me anytime a car passes by the front of the house. Other wise easy to set up and reliable so far. Love the light for motion detection on the cameras.

Nice have a warranty that you can depend on rather the manufacturer

I pretty much buy all my electronics at Best Buy and I always get the protection plans. I’ve had to use some of them over the years and have always been happy with the service I get.

I recommend always getting the geek squad protection plan on larger purchases. I have never had an issue getting something serviced or replaced. It’s definitely worth the money.

15 months goes by and I had to use my Geek Squad service warranty and I'm glad I purchased it cause with inflation and all the prices that are so high it saved me at a time when I'm so thankful I purchased it. Thanks Best buy !!!

As of 2020 I started to buy all of my electronics and anything else from Best Buy because of their geek squad. I found it very difficult to connect other warranty services with my products. It was such an easy selection when I was checking out and I feel confident I will be supported if anything goes wrong with my products.

The tec support on phone can never help. all ways end up having to go to store for tec help. It would be nice also if they didn't charge $175 an hour For home visit. That's way to high

Geek Squad was very helpful, professional and quick to assist us. I always obtain Product Replacement on all items bought, in case of defect. Geek Squad always helpful.

Used once, tech was super nice and non judgmental which helped

The best thing I have bought they are so fast and ready to help you with anything

Not normally a proponent of replacement plans, as I usually feel it it's a quality product, it should last. However, the Geek Squad is one area where I've never questioned the return on that investment!

These guys are nice very professional. They were in and out of my house within no time mounting my television.

It’s hard to beat Geek Squad customer care and service. They are knowledgeable, professional, courteous and prompt.

Geek Squad Product Replacement service is the best service plan without a hassle I have ever purchased. Best Buy and Geek Squad stand behind their product and service 100%. Most of the GEEK Squad Agents are really helpful and attentive. I would definitely recommend to purchase this plan for your tech needs.

The best warranty out here on all purchases. Nowhere else you can get extended warranty on your purchases

Well, it is like buying car insurance. Nothing is broken yet, hope Geek Squad will come true when it breaks.

Geek squad has always been super helpful in various situations. Great customer service

Great service and know the job well Very helpful with technolgy

They are very respectful and helpful staff members they solved my problem very quickly and well in manner