Customer Ratings & Reviews

Makes me feel like I don't have to worry if the headset breaks because I can get another one with the protection plan.

Great service , very polite customer service, very patient service

Purchased a wireless outdoor security camera set. The 4yr protection seems like a very worthwhile purchase as just about anything could go wrong when something is exposed to the elements all day everyday.

They told me at the store if anything goes wrong with my purchase they would replace it. No question asked. Hopefully nothing will happen But, if it does I will get a replacement. I am covered for four years. I won’t really know if this works until I need it. But it sounded really good and the price was worth it.

The sales and technical staffs were very helpful and courteous about all of my questions. I took their recommendations and my purchase has worked out wonderfully.

the agent explained how the program worked and it was easy to deal with

I once bought a doorbell cam, & it lasted just past the 1 year manufacture warranty, I won’t make this mistake again, my son used to work for Geek Squad & he highly recommends this because Best Buy will honor it

Good protection to have, I never know if and when i might need this service. But I'm glad I purchased it.

The product is high quality and easy to install. The associate helped me pick out the best product and also explained to me all information on product.

I had purchased Best Buy's 4-Yr GSP (Geek Squad Protection) for my Lenovo Smart Clock 2 with Wireless Charging Dock in Heather Grey. When it comes to issue(s) whether it be mechanical, electrical, or accidental spill, GSP covers it and it's always a no hassle process.

There is nothing i dislike about this product. What i like is the perfect picture quality amd speed

Appears to be a good value as the litter robot is pretty expensive.

My geek squad service always makes things better and cheaper

I have use the Geek Squad service a couple of time and each time they are very helpful. The Replacement service is a must if you are going to purchase any technology. I had a Fitbit Charge they got a chip in the back of it and BestBuy offered me either a full refund since this item was no longer available.

Best protection plan any retailer has offered. Cannot beat Best Buy and their customer support.

This was an easy install and lasted very long. The quality of this product is something i appreciate

I like the return policy. I wouldn’t want it no other way. KEEP UP THE GOOD WORK.

the product replacement plane is worth having and it is price right

As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

the agent explained the benefits of having the product replacement