Customer Ratings & Reviews

I love the Geek Squad. These folks really know their stuff. But the wait times are frequently unacceptable.

Great best help on support if you have questions … always the best answers . Always positive

This review somewhat premature in timing because it's new and yet used. Satisfaction thus far and price reasonable. If service availability falls short of timing and quality and rewrite would be appropriate if possible.

Glad I bought this! My Alexa just pooed after 4 months. No issues here. Geek Squad replaced it right away. Yes, I recommend purchasing for major items.

Always a must when getting any electronic. Definitely recommend!

Great customer service as usual. Very knowledgeable about the product and very efficient on getting in and out in great time .

I used this a few times and it was great. It was easy to set up and they were very friendly.

It is a good warranty warranty is always good to have

A perfect match to protect your new brought products and call Geek Squad when you need expert help. A positive purchase for all Best Buy electronic products that need that extra care and peace of mind for the customer.

I haven’t had to use my protection plan yet. But my close neighbors use geek squad for a lot of things they’ve purchased and have nothing but good things to say. Knowledgeable, professional, friendly and punctual.

Geek squad protection is a must. If they can’t repair the item, they’re sometimes able to replace it at no cost or refund the original cost to store credit so you can upgrade.

Yes something come with a little one year warranty but a year goes by fast and these extra warranty protection years will save tremendous amounts of money in the end! Thankful for these options and cheap too not pass on up!

Fixed me vacuum when it broke totally worth it ! Would recommend

Everything is going well and I will recommend it to many people

They were able to help me with what i needed assistance.

The “team” from the Geek Squad was professional, proficient, and friendly. Their work was accomplished within a good timeframe and perfect results. I’d recommend the Geek Squad and Best Buy again and will use them myself in the future.

Great service, great people, and great products. I literally spend all my money here and my girlfriend gets mad at me every time i ask to stop here.

the best in installation professionals Whether for your home, office or car

Can't get anything better in extended service on my purchase

Its a good subscription to have just for the piece of mind of knowing you are covered in more ways. Don't honestly know if it's worth the value since I haven't needed to use it but like I said warranties are more for a piece of mind...