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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5039 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 5,039 reviews
  • Rated 5 out of 5 stars

    Great extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had to use geek squad once before but has always been easy to initiate a claim and get issue resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Murphy’s Law always Applies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t assume that nothing can go wrong! Best Buy offers a great warranty. I would know!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    available anytime you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any questions or concerns I had they took care of it. Any doubts I had are gone out the window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping it simple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time something breaks, they just swap it out. No questions asked. Easy and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price it was listed at the time it was well worth it. First come first serve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, Courteous, Knowledgeable and helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your things!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the protection plans! The Geeksquad is amazing! Any time.I have had to use a protection plan they make it so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best. The team is professional and very experienced to answer all of your questions abd concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best. The team is professional and very experienced to answer all of your questions abd concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best. The team is professional and very experienced to answer all of your questions abd concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A professional technicians team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The times I required to use Geek Squad, they did a great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually a good investment for pricey electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with their protection plan. Always quick, easy, and painless replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually always a good investment for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with their protection plan. Always quick, easy, and painless replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad our worth their way in gold. Always nice to know I can call someone savvy enough to get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is nice to have in case anything of mine gets broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Warranty for my Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician connected my Ring Doorbell and made sure was connected and synced with the app, explained the setting options.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] GSP is a great programme and I will always recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do. Not high tech, but worth its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a 4 year protection plan. Something is sure to go wrong if I don't.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great.8’

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Im glad i got this protection plan it was great to have

    I would recommend this to a friend