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4-Year Standard Geek Squad Protection

SKU: 6632001
Sold byBest Buy

About this product

You're excited to buy a new voice assistant product — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge). If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.

Features
  • Your product isn't working? Don't worry.

    To get help, just bring your product into a Best Buy store. For any covered issue, we’ll repair your product, get you a replacement (if the product is available), or issue you a store credit or gift card up to the original purchase price, including taxes.

  • If there's a hardware failure, we'll repair or replace your product

    This could be a problem with an internal part, how the networking product was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.

  • No out-of-pocket costs for parts or labor

    We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.

  • If your Voice Assistant won’t turn on because of a power surge, count on us to make it right

    You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.

  • You can transfer your Geek Squad Protection

    When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.

  • When something goes wrong, we're always here to help

    Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.

See all features
Specifications
  • Brand
    Geek Squad®
    Product Name
    4-Year Standard Geek Squad Protection
    Plan Type
    GSP
    UPC
    400066320010
    BSIN
    JCQ6HKK97P
    SKU
    6632001
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Reviews

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Better than expected so far

    After a year of looking at smart locks I finally took the plunge. I really liked the look and features of this lock, but many of the reviews were bad on reliability and battery life. Also, I don’t like that it takes AA batteries. Some people said it simply died after a few months and never worked again. So I bought an Aqara on Amazon to save money. As soon as I took it out of the box I thought it was hideously huge, and one of the parts was the wrong color. So I sent it back. After chewing on it a bit longer, I decided to pony up some dough and buy this lock. I had a big feeling I’d like it more. So to mitigate the battery issue I picked up some rechargeable AA batteries. Then to mitigate the reliability worry, I bought the product (Yale) in the store and I got the 4 year protection plan. That way if there’s an issue, I can bring it right back to the store and swap it for a fresh one. Now for my product review. THIS THING IS AWESOME. It is everything I wanted in a smart lock (except the batteries). I got rid of another key on my ring. I can just walk up to it and tap my iPhone or watch and it automatically unlocks. I can set a code for my young son and he can unlock it. Locking the door as I’m leaving is super fast, just touch the top of the key pad after closing the door. It really saves a lot of time. And this lock looks really good too. Another interesting feature, it integrates with my Ecobee products. The lock can trigger the alarm, if I want. I’ve only had it a few weeks now, but I definitely love it. It is integrated into my Ecobee thermostat and doorbell camera, Apple HomeKit, and connected to WiFi. The WiFi connection isn’t the fastest, so it takes a few seconds to update the status. I’m assuming this is because it needs to save battery life so it’s not constantly transmitting WiFi. But to be fair, I don’t use the WiFi as often as I expected I would. I am interested in finding out what will happen when the batteries run out. I read somewhere there’s a warning, at which point I will likely switch to the rechargeable batteries. I will update this review if my experience changes.

    This review is from 4-Year Accidental Geek Squad Protection

    Posted by JoeE

  • Rated 5 out of 5 stars

    Geek Squad replaced my gaming headset!

    After my gaming headset suffered some water damage, Geek Squad swooped in like Superman and saved the day. I got a brand new headset with ease. I definitely recommend buying Geek Squad protection for all high value electronics.

    This review is from 4-Year Accidental Geek Squad Protection

    Posted by Arris

  • Rated 5 out of 5 stars

    Stress Free and Super Helpful!

    [Employee of bestbuy] Geek Squad totally delivered! When my laptop started acting up, I wasn’t sure what to do. The team made the whole process easy, explaining everything clearly and getting it fixed fast. The 4-year replacement plan gave me so much peace of mind, and they were super professional the whole time. Definitely a lifesaver for anyone who doesn’t want to stress over tech problems.

    This review is from 4-Year Accidental Geek Squad Protection

    Posted by SaloomA

  • Rated 5 out of 5 stars

    Four year product replacement

    Why take a risk, you can't beat a four year warranty on something as expensive as a TV. After purchasing a TV from a lesser reputable place and having it break down after six months and then refusing to replace it I went with the professionals and got the extended warranty just to make sure I never found myself purchasing another OLED TV

    This review is from 4-Year Accidental Geek Squad Protection

  • Rated 5 out of 5 stars

    Geeks are not Freaks!

    There is no way I would NOT buy a extended Geek Squad warranty. I recently had an Amazon Echo Dot start acting stupid after its 3rd year with me. I took it back to Best Buy with the receipt (yes, I keep receipts and boxes), walked to the counter, explained what it was doing, the very helpful salesman pointed out what the new 5th generation model did, paid $10 more and I was out the door!

    This review is from 4-Year Accidental Geek Squad Protection

    Posted by Cappy

Questions & Answers
  • Can I transfer the Geek Squad Protection to someone else?

    Yes, you can transfer your Geek Squad Protection to someone else without additional charges.

    This question and answer was generated by AI based on customer and product data.
  • Are there any out-of-pocket costs for repairs under this plan?

    No, there are no out-of-pocket costs for parts or labor for covered repairs and failures.

    This question and answer was generated by AI based on customer and product data.
  • How long does the standard protection plan last?

    The standard Geek Squad protection plan lasts for 48 months.

    This question and answer was generated by AI based on customer and product data.
  • What happens if the voice assistant won’t turn on due to a power surge?

    If the voice assistant won’t turn on because of a power surge, the protection plan will make it right.

    This question and answer was generated by AI based on customer and product data.
  • What type of protection is offered with this plan?

    This plan offers standard protection for the product.

    This question and answer was generated by AI based on customer and product data.
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