Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5039 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 5,039 reviews
  • Rated 5 out of 5 stars

    Decent coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great to have but it doesnt cover TV screen damage which is not good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service provided helps.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this in different years.Have trust in Best Buy staff and worth extra dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it such an easy choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great! Justin really knows what he is talking about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Needed Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally always get geek squad service, it is the reason I like to purchase products from Best Buy. I bring whatever it is in store or set up something online. I am told what is going on, if replacement is needed or it can be fixed and the product is taken care of. It is great to know my product will be fixed and if it cannot be fixed it will be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is one of the best! Always helps when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful it replaces everything you need what it covers. I had a problem with my laptop and he changed what they needed to change two days and the laptop was new and it was working better than ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it ten stars, bought smart bulbs and they kept losing the smart part. Returned bulbs got full refund. Definitely get geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed what I needed to get fixed. Tjey aslo contacted me when my item was fix. They explain everything you need to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geak squad there very nice . They work very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I have been looking for this and its wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind my daughters tablet is starting to get loose at the charging port i will see if they can fix it dosent charge unless placed a certin way, i will update and see what they say about this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranties with Best Buy! You can exchange the products if they are damaged or you can turn the product in and use the warranty to buy a different product free of cost. I love this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great information always polite and solves my issues. I am a very busy person and they act wuickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its ability to grind and crush food is impressive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases, Its ability to grind and crush food is impressive, its motor has a lot of horsepower, I recommend it 100000%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy stands behind their product replacement p

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. Consider purchasing Total Tech Support and save an additional percentage off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and charged for long periods of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need it but definitely purchased it just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pamlico

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman talked us into getting this plan, reluctantly we did. It has paid for it’s self 10 times over. All of our TVs, IPads & laptops needed to be updated, took them into Best Buy & Gek Squad was outstanding. Our young lady was very knowledgeable as we explained what was happening with our items. One IPad was fixed immediately, something very simple that we were not aware of, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Litter robot 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love litter robot 4. Had litter robot 3 and had a lot of issues after warranty so I made sure I bought the 4 year warranty this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having them when needed. Always so helpful with every issue and efficient.

    I would recommend this to a friend