Customer Ratings & Reviews

Great warranty very good price for what it covers on this product

Geek Squad was great both times in a week that we needed them. Very professional. Set everything up correctly and walked me through how to use the app & system. Arrived ahead of time too. I was very pleased.

Thankfully, I have never had to use these additions for my purchases. Decades ago, I did use the Geek Squad protection plan for a laptop I purchased. The free battery included with the plan (after the battery included with laptop died) was well worth the extra money spent on the plan. In my interactions with Geek Squad, I found them to be competent, friendly, professional, and easy to utilize. The good thing about BB is that every purchase you make is logged online, so there is less need to keep up with those frivolous papers that show what you purchased and when. I recommend if your purchase is more than a hundred or so bucks. It’s better to have and not need than need and not have.

Thankfully, I have never had to use these additions for my purchases. Decades ago, I did use the Geek Squad protection plan for a laptop I purchased. The free battery included with the plan (after the battery included with laptop died) was well worth the extra money spent on the plan. In my interactions with Geek Squad, I found them to be competent, friendly, professional, and easy to utilize. The good thing about BB is that every purchase you make is logged online, so there is less need to keep up with those frivolous papers that show what you purchased and when. I recommend if your purchase is more than a hundred or so bucks. It’s better to have and not need than need and not have.

Ordered some very inexpensive headphones and added the protection. Initially thought this is probably a waste of money but it wasn’t expensive. And headphones are going to a preteen. After about 5 or 6 months of use the right earbud stop working. Took it back to Best Buy explained. Sales person said just get another pair. Got new pair so for so good, Thanks Best Buy.

It’s smart to buy this for insurance. It just a few dollars more you are protecting your purchase. It’s easy to understand and a must for saving money in case something happens to your product.

A must have to protect your valuable products available at Best Buy. This will help keep your mind at ease knowing you have this valuable product replacement coverage in the event an issue occurs.

They fix my stuff quickly, sometimes they have to order parts but not their fault.

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. The best Product Replacement plan available.

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. The best Product Replacement plan available.

I love having the geek squad protection on my items so I know that if something goes wrong all I have to do is call them up or go online and talk to someone and I know that I will get help right away from someone that knows what they are doing because when it comes to me and tech stuff I am not all that great with it but it is good when I learn new stuff all then time.

Always appreciate the extra warranty on my electronics and Best Buy has never let me down when using this service.

I bought a tv and I add the protection plan after 3 years my tv got damaged with images retention, it tv cost me a lot of money and take to it protection plan my tv was replaced, after it have now buy it plan to everything

I love and I am well pleased with the service and the insurance that was offered for my purchase, they are committed to accommodate the plan of service to the best of their Ability without leaving you 100% satisfied!

[Employee of bestbuy] GSP replacement are the best in the market, no other company can compare with Best Buy GSP. Thumb up.

I always buy the replacement policy with my products from Best Buy because the replacement policy is great if something happens

Great coverage no worry. Great insurance would recommene

bought this with my computer so that if I have issues I have a back up

The Squad is always there for ya!! Dont hesitate..

I am sure they are lovely. I have not had a chance to use them because I completely forgot about this lol but I'm sure it is wonderful. They did want to charge for $40 to replace a part that took 2 seconds to fix.