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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5039 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 5,039 reviews
  • Rated 5 out of 5 stars

    Nice Plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this, The more protection you have the better people. Used it a few times & haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful and helps me purchase the correct item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful put my mind at ease with every item in purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass this up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan I hope I'll never have to use this plan, but I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries here when something breaks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to use the program on different products and they have always taken care of the issue. They truly take care of your needs in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Protection Plan Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection plan of Best Buy, easy to request a repair or proceed to replace the product, in this case a Ring security camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection incase the warranty doesnt cover certain repairs or glitches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool warranty bro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought a warranty… that’s cool. What can I say. It’s good, and Best Buy stands behind them because they have to contractually…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides the best customer service so always get their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks.i appreciate.Good job.i i love the cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will be here if I need it.it always good to have additional protection when buying any type of electronic. Best Buy stands behind the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my electronics and other merchandise purchased in Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed 3 ring cameras on my house. One is currently not working. The 4 year protection plan does not cover them coming to my house (with a ladder), to remove the camera. Don't purchase the protection. They won't follow through. On the phone trying to get a refund so that I can hire someone else to replace it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection however I now have total tech. Much better bang for buck if you buy a lot of items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some items, the replacement service is an absolute requirement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No reason to keep paying for warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know if i would ever repurchase these warranties in the future on any more products. Just seems like a waste of money to me.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Camera's

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome. Really love them. They are really clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must add service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your product fails you need that extra protection and that's were Geek squad comes in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very quick and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped hook up Alexa echo very helpful and very useful and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for small appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan works great for all my small applianes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something you must’ve if you don’t. Don’t wait till it’s too late.

    I would recommend this to a friend