Customer Ratings & Reviews

I've used the squad for computer repair needs in the past and because of their knowledge and expertise, that's the reason I maintain the Geek Squad Protection plan. Better to have and not needed than to not have and need. I don't mind paying $99.99 yearly for full coverage repairs than having to replace out of pocket.

My husband purchased a head set for his semi. Dropped it and broke. Went into to the store to the squad. Got a brand new one before we left. Didn’t have to wait on the phone or even a week to get a new one

I have made it a point to purchase the Geek Squad Protection on most of my high-end electronic purchase, especially with the LG SoundBar that I just purchased that integrated seamlessly with my new LG TV. The Geek Squad Protection plan has served me well on many occasions and I highly recommend it.

The tech mounted my TV and installed a soundbar. Plus did in wall install for wires. They were on time, courteous, professional and knowledgeable and were protective gear (mask and shoe coverings and cleaned up afterwards. My in wall install was neat and precise. Definitely enjoyed Sean and John expertise

Sound is ok . Problem with blu tooth. Have it set up in bed room. If room was bigger there’d be a problem with sound carting

Given the recent weather events, the increased frequency of power surges/outages, it seems that an extended/increased warranty is a good hedge against the unexpected to protect one's original investment. In addition, today's electronics are increasingly sensitive and susceptible to complete failure given the component modules that host not one but many circuits and functions. Thus, often many electronics are prohibitively expensive to fix. One lost function may not be 1 part, but rather a module for multiple functions/parameters. A little insurance goes a long way toward peace of mind.

It's always nice to have a great support team that is knowledgeable and cares about the issues that I have with my item

Worth every penny don’t miss out of protecting your product

Great protection as they are timely and don't give you hassle about returns. If it comes with a protection plan then I buy it. Best buy has one of the best out there.

Maybe I’ll end up using this, but hopefully my stuff last longer.

We live our geek squad protection. It’s a Must have

We love the Geek Squad! They are great. Very helpful

Never a problem when I have a problem! The Geek squad service is great when it’s something they can handle they will take care of it in a timely manner.

The Geek offered me a 4 year Grantee for 64.99$ on a additional purchase. It will cover any damages done to the speaker it will be replaced 100% with a brand new speaker.

Would have been excellent except I returned the open box product.

It's a receiver works great better than the stupid iPhones or any others other phones with the apps on them

If you are going to buy high quality Stuff from Best Buy why not invest in some protection just in case you need it, don’t forget any things that is man made can break so if you get this protection it will save you money people believe me, been there and done that, be smart and purchase what best for the best

[Employee of bestbuy] We brought it home and set it up and it sound amazing!!!

[Employee of bestbuy] Feels great having a warranty that you don’t have to jump thru hoops for

Hope I never have to use this but I am very happy to have it