Customer Ratings & Reviews

Geek Squad protection on my sound bar, part of my tv package.

Never let me down.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.

Will definitely come in handy, always like the warranties through geek squad.

Alway purchase the extended warranty! Wouldn’t spend this kind of $$ without it.

Best item ever recommended to anyone to use or get.

Best item ever recommended to anyone to use or get.

These guys are always up front of what they can and cannot do for you

Protection plan is always a must for a soundbar system

Good to have the insurance, in case your spouse drops a speaker.

Makes my living room sound so much better. Was easy to hookup as well

Im at ease knowing my items will be covered with the extended warranty.

Definitely get this, Best Buy has excellent warranty

Pricy but it’s 4 whole years you have to exchange the item if something goes wrong! And by then the same model probably wouldn’t be in stock so you can upgrade to a newer model.

O don’t usually use it but I like to buy it just in case u think so far so good

Great product protection with Best Buy have not had issues with them.

I bought a JBL PartyBox 110 from Best Buy in Daytona Beach with a 4-year Geek Squad Protection Plan. The speaker stopped charging, and the LEDs on one side went out. Should’ve been an easy warranty claim—but it turned into a complete mess. First I was told to bring it into the store. Then I was told to ship it out. I spent over 2 hours on the phone, got transferred and hung up on, and was finally told by a manager they’d likely replace it if I went back in. I did—twice—and still got nothing but a runaround. On top of that, I had to pay out of pocket to ship it using a label they gave me. And after all that? They just sent the same broken speaker right back to me. No repair. No replacement. Nothing. I’ve wasted hours of my time, money, and fuel—and they’ve done absolutely nothing to honor the plan I paid for. Total joke. I’ll never buy another Geek Squad warranty again.

I never buy electronics from Best Buy without extra protection.

I never buy electronics from Best Buy without extra protection.

If you want a piece of mind then this purchase is a no brainer

Easy service we love the geek squad warranties easy to do claims