Customer Ratings & Reviews

Best buy has the best extended warranty in the market bar none there in home service is very professional

Great sound for the price and size. Would recommend.

Great service plan for portable sony bluetooth speaker

Greek sqard is the best the entire team great customer service., very respectful and put shoe covers on shoes before entering your home!

Peace of mind for your equipment. Easy to get at check out, price is low and you have no issues when requesting repairs if needed.

It's unfortunate that manufactures just cant get simple tytech right... I'm talking about SONY.... Such a trusted name yet they constantly mess things up. I went through 2 soundbar's, 2 years in a row. You literally set it up and leave it there but somehow, They still stopped connecting or had main screen issues. Thank god for Geek Squad protection.

Easy to use. Walk in with a broken thing, find new thing, take them to the checkout, sign a thing, go home with working thing.

Great protection for all the devices you buy at best buy

Great value never worry about any future breakdowns

For high end electronic equipment like my new Sony 65” tv, 4K Blueray player and JBL Sound bar I buy the four year protection. When my tv was installed, it flashed red three times...not good. I felt great having geek squad pack it up, return it and then bring a new one. No hassle, no waiting for Sony approval...just get it done.

Geek squad warranties are the reason i use best buy, the reassurance that if something goes wrong for 4 or 5 years ill be able to return for store credit is awesome!

I needed this. Had a blu-ray player for 9 or 10 months. Just totally stopped working. Wouldn't turn on or anything. Didn't have a protection plan. Never again. Best part, could of got 2 years for $12. But for $4 more got 4 years. Great Deal!!!!

They have never let me down excellent service always.

Grate product no problame and very good quality the best

If you're spending a lot on a TV, Computer etc. Its worth the extra. No hassle to have it picked up or return to the store, they'll repair or replace if they can if not they'll refund or let you trade up.

Great sound. Wonderful interface. Suddenly (5 months later) said “No Network” even though it was connected. Did a factory reset and the issue persisted until I connected a LAN cable. Ah well.

The Geek Squad is awesome! Seriously. These warranties are super helpful, fairly priced, and Best Buy is very easy to deal with if you ever have an issue. To me, purchasing a protection plan is no a brainer given how complex some of these new electronics devices are.

Geek squad has always done right by me! They do what they say they will do with no hassel, last time I had to use it they went out of way to give me better service than the plan was for! And the man working was crazy HOT!!!

I had purchased geek squad on my previous 70 dollar open box soundbar. It broke before my plan expired and besides giving me back what I paid for it they credited the dollar amount for an equivalent model of the current year. Not saying this is typical but definitely notable that best buy takes care of it's geek squad purchasers.

Had to use one of these on a TV I bought that started having a black line. They came out and tried to fix it but couldn’t. Instead of me being SoL they offered me a similar tv or a Best Buy gift card. It’s worth it just in case!