Customer Ratings & Reviews

Sound bar and sub worked great until a few months ago. The sound bar plays perfectly fine, but the subwoofer just quit working. No LED light or way to repair it.

This service is a must for all electronics. They are extremely helpful and friendly!

I am reviewing this as a suggestion from best buy the only tging i can say is the geek squad members are well trained and know their stuff

The agents were patient and explained everything to me. Their services were just amazing.

Geek squad has always done right by me! They do what they say they will do with no hassel, last time I had to use it they went out of way to give me better service than the plan was for! And the man working was crazy HOT!!!

Buy the satellite speakers and place them 90 degrees behind you and angle them down for a great experience!!

I've only had to use the geek squad once,shrimp iPad went down....they couldn't fix it...so they mailed me a replacement

I needed this. Had a blu-ray player for 9 or 10 months. Just totally stopped working. Wouldn't turn on or anything. Didn't have a protection plan. Never again. Best part, could of got 2 years for $12. But for $4 more got 4 years. Great Deal!!!!

The squad is quick and reliable. They all know what they are doing with great explanations.

Bought an open box product and figured I’d get the protection just in case. I think it’s worth it

Had to use one of these on a TV I bought that started having a black line. They came out and tried to fix it but couldn’t. Instead of me being SoL they offered me a similar tv or a Best Buy gift card. It’s worth it just in case!

Seems like a waste if you never get to use it but when you need the protection and have it, your grateful and saving lots of dollars.

I installed it myself, it was quick and easy, I really didn't know that the Geek Squad would install it for me

The agents did a fantastic job at hooking up soundbar to TV. Explained everything proficiently. Very helpful!

It's better to have a protection plan better than you regret not to pay a protection plan.

What a great deal I would recommend it to everyone

always good to have a great warranty service. Always available

The geeks are awesome totally fixed my issues I would totally recommend them

Geek squad took the time to figure out the issue, in no time the issue was fixed. Thank you

The Geek Squad is awesome! Seriously. These warranties are super helpful, fairly priced, and Best Buy is very easy to deal with if you ever have an issue. To me, purchasing a protection plan is no a brainer given how complex some of these new electronics devices are.