Customer Ratings & Reviews

Yep, here we go again. Another 4 years of protection and we should be good.

Very helpful and courteous support personnel. No questions too challenging for them.

MONEY WELL SPENT...............................................

I haven't had to use it yet, thank goodness, but it is very nice having the sense of security with your recently bought products

I bought a JBL PartyBox 110 from Best Buy in Daytona Beach with a 4-year Geek Squad Protection Plan. The speaker stopped charging, and the LEDs on one side went out. Should’ve been an easy warranty claim—but it turned into a complete mess. First I was told to bring it into the store. Then I was told to ship it out. I spent over 2 hours on the phone, got transferred and hung up on, and was finally told by a manager they’d likely replace it if I went back in. I did—twice—and still got nothing but a runaround. On top of that, I had to pay out of pocket to ship it using a label they gave me. And after all that? They just sent the same broken speaker right back to me. No repair. No replacement. Nothing. I’ve wasted hours of my time, money, and fuel—and they’ve done absolutely nothing to honor the plan I paid for. Total joke. I’ll never buy another Geek Squad warranty again.

Geek squad is always the way to go. Never had an issue and always worth the extra money

Peace of mind just in case! Glad it's there without thinking about it.

We purchased this just in case it's needed. So far, so good!

Mounted tv came out great good service would buy agsin

Love geek squad protection plans. Nice and easy to go in store & have it looked at.

A must have on any product you never know when thing don't last.

Great product will recommend to others. Will share this with others.

Its worth getting, protection for your device long term

The agents are professional to work with. They take there time, and work with you.

Best Buy offers really good Warrentys im happy. At least if something happens to the product they will take care of you.

Great especially if you buy something expensive it’s a must have. It never hurts to have.

Great help. Worked with me explained any questions. Took great care of me

The fact that I know the products I buy are protected by geeksquad is a great feeling you only can get once you know you have it.

good to have and important for anything of this price value!

The Geek Squad Rep who came to my home knew exactly what to do to make my sound truly amazing!