Customer Ratings & Reviews

Great option as a catch all when manufacturers warranty doesnt cut it.

So happy with this system. Wanted something compact yet play more than 1 disc at a time for my bedroom at a decent price. This has checked off all the boxes!!

I recently purchased a New Samsung Q90T 65" (2020) Q-LED TV and matching Q950T Samsung Soundbar and 4K UHD Blu-ray Player and wanted to not have any servicing issues and peace of mind. So I purchased this warranty for my purchase of the Samsung - HW-Q950T 9.1.4ch Soundbar with Dolby Atmos / DTS:X and Alexa Built-in (2020) - Black. I have had no service issues thus far but if I ever do I am covered for 4-years! I think that is a no brainer!

Great to know that they are available to do the install .

It is always worth getting an extended protection plan on any item at BestBuy. You can also extend it, before it expires, so take advantage of that feature; I had to learn the hard way.

These guys were just too much. They were outta here in 10min...no joke!

Protection plan, what more is there to say other than it’s bought for in case you need it and the hope is you don’t. My past experiences with Best Buy protection has been good when it was needed to be used and this why I purchase with most items greater than just throw away purchases. Cost effective and peace of mind incase something happens.

The agent came into the house and done a great job at Installing the tv and cleaning up afterwards. He also told us about the best way to connect to our internet with the phone and we changed our service to another one because of the tower being in the field across the street. The young man had a phone and was connected right away. So thankful he knew about the tower across the street because of the service on his phone when he was connecting the tv.

love the sound this receiver emits out...great connections with ease of hook up.

Very good very nice definitely recommend good good

This is the best one that I buy I recommend 100% If I need on future I bought again

Geek squad are the best. Very informative and their customer service is great. I will be using Geek Squad more in the future for my installs and purchases.

I bought this to cover a sound bar for my TV. I haven't had to use it, hopefully I won't have to. But it's nice to know that if something goes wrong I've got it. And for what little it costs for the protection it's well worth it. The insurance covered a TV that was 4mths past the manufacturer's warranty. It was replaced no Hassels!

Great sound system love it would buy again will tell my friends

Nice sound bar, it very good quality. I would highly recommend this sound bar.

They did an excellent job I have no complaints about the Geek Squad

We always add it when we buy something! It is automatic in our house.

I purchased this for my soundbar because it seems like all soundbars have problems sooner or later. I have no worries about the soundbar for 4 years now since Best Buy will have to fix it. Great insurance and peace of mind. In the past I have had soundbars and they have not worked correctly after awhile.

My geek squad service has been superb.The people are professional and they get right to the exact nature of the problem.They are very professional and they have great work ethic.I would recommend service from them because they really do care about their customers.

Took a pill on this with the new LG soundbar I bought just so I can have a peace of mind about everything.