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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $349.99

Customer reviews

Rating 4.4 out of 5 stars with 1454 reviews

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94%
would recommend
to a friend

Customers are saying

Customers highly value the picture quality and ease of use of this 48" Class LED Roku TV. The smart TV features and competitive price point are also frequently praised, along with the available apps. However, some users express dissatisfaction with the remote control and the TV's startup time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,454 reviews
  • Rated 5 out of 5 stars

    Everything is great for what I need it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what I was looking for...easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for all kids programs. Keeps them occupied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third tv that i bought, i love this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I don't have any complaints about it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great items for the price. Would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love our TV the sound the picture! we love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stepson tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV for my son and he love it thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on a special day offer, excellent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of looking Imore happy with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great affordable TV with the first usable Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a matte LCD 2012 Vizio TV to this, so it maybe a bigger improvement to me, but I am very happy with the picture quality, sound is better than the Vizio. Usually you keep hearing sound is getting worse on TV's because they TV's keep shrinking. Just average sound, but good enough for me. I got a used soundbar for when I play movies, but the built-in speakers are great for TV and streaming. I like the signal strength for the antenna so you can try to find a better picture easier. All in all, you get a great TV for an affordable price. I have used someones expensive Sony TV Smart OS and it was horrible. Same with my Sony Blu-Ray Player. My XBox 360 too a while to power up and get to Netflix and had to use a game controller. I have heard others complain Smart TV's are worse than streaming boxs. I gave this one a try and was presently surprised at the speed. The Roku hardware in this is better than the 2015 Stick, so I think it uses the 2016 Stick technology. My friends Insignia TV operates like the older TV Stick. Cons: - Could use one more HDMI (and on the other side of the other three. - Doesn't support the fancier Component connectors to hook up my Wii for a digital picture - Line of sight remote, can't put a soundbar in front of TV unless you get one that goes under, or you put risers under the TV's foot. - Four preset buttons cannot be re-programmed for the four apps you use the most. Steaming Issues Tip: Reboot router If not fixed: re-run update connection in Settings - >Network->Wireless Note: if this happens your internet speed changed. Or like me, I have a router that flakes out sometimes and needs a reboot. Don't let this stop you from buying the TV. My router is the problem in this case, but people may find this helpful. Also, I decreased my internet speed while switching providers and updating the connection fixed that too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be a great tv, but it does not have the updated roku software. Called customer service and they can't tell you when it will roll out for this particular tv. Once this happens the tv can get more stars.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the size on the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the box the tv size was 48". Call me stupid because I ASSUMED this was the size of the screen. The sales rep should have informed me the size was actually 43 inches. Can I say I am so disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many times it would pause itself and the tv qould turn off. More of a frozen loading kinding pause. And u would have to wait a few mins to turn back on . It refused to right away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought a vizio not an insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a vizio not an insignia but for some reason best buy has it as an insignia. Im out of warranty now, so no issue, but kind of irritating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the most part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part it works great. The only issued is that when the TV can't connect to the internet, it freezes and turns right back on within 10 minutes.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review this TV, I'm sorry to hear that you have Network issues, please contact us at https://www.insigniaproducts.com/contact-us so one of our agents can assist you with this matter. Best wishes, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Picture is great sound is not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if its just the tv we got or an overall problem, but if the volume is raised only to the half way level, it sounds like a busted speaker.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen kept blacking out 2 days after purchasing had to return and had to pay $100 extra for something new because I got it on sale.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there! I'm sorry to hear that the TV you purchased wasn't working as expected. However I'm glad you were able to take advantage of Best Buy's return/exchange policy. -Elsa A. Insignia Support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    NO satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems to access directly from cable providers. I will try store consultant and maybe I will change my opinion

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Menu to complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Menu to complicated and remote with a couple of buttons, not happy with it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for reviewing this set, I'm sorry to hear that you're having issues understanding this set, please contact us at https://www.insigniaproducts.com/contact-us so one of our agents can help us to get familiar with it. Regards, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should've stuck with Vizio. When watching sports this TV sound exaggerates background noise to the point where you can't hear what the announcers are saying. The crowd noise or band noise is overwhelming. There needs to be a way to adjust or turn off the surround sound settings. Stereo options to select are available but they don't effectively change anything. I now have to use an auxiliary sound box in order to tolerate the sound of this TV. I guess there's a good reason why Best Buy keeps these in the back. That's where they should stay. Buy Vizio!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for submitting your feedback, I am sorry to read that the TV did not meet your expectations, the sound and picture quality are given by the combination of both (TV and sender device), however, please remember that Best Buy offers you a 15 day return period that you can take advantage of. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia