Customer Ratings & Reviews
- Model:
- B0B27QLY6L
- SKU:
- 6524318
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the 4W Solar Panel's ability to significantly improve battery life and deliver on its performance promises. Users appreciate its ease of use and simple installation process. While some find it a bit expensive, a few have experienced charging issues.
This summary was generated by AI based on customer reviews.
Panels
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the entire day that the sun shines on it, the battery only lasts half a night to charge.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi JoseR.
Thank you for taking the time to share your feedback with us.
We understand the importance of having a solid charge on your Ring security camera. The Ring Solar Charger was certainly intended to extend the battery life on your Ring security camera, so you can rely on your security device for longer periods of time without recharging the battery. We are eager to provide you with a solution for the concern mentioned in your review.
It sounds like the battery of your Ring Security Camera is not lasting as expected. In order to extend the lifetime of the lithium-ion battery, your solar panel will not begin charging your battery until its percentage drops below 90%. You may see the solar device’s status as “Not Connected” in the Ring app when your battery is over a 90% charge, and this is normal. Ring solar devices require 3 to 4 hours of direct sunlight a day.
If the weather is cloudy or you get a lot of snow, this would limit the hours of direct sunlight your device is receiving, which would lessen the charge. Colder temperatures can also cause excessive drain on your lithium-ion battery.
If your battery life is still relatively short even with plenty of direct sunlight, motion events are probably draining the power. Try adjusting your motion sensitivity slider and optimizing your motion frequency.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.