Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, ease of use, and Blu-ray capabilities of the 5 Series 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System. Many also appreciate the system's compact size and relatively easy setup. While some found the maximum volume could be higher, the powerful bass and overall sound experience were frequently praised. The price point was also considered reasonable by many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,573 reviews
  • Rated 5 out of 5 stars

    Really improves sound quality of TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read many reviews. Apparently the people who wrote them could not read instructions or follow directions. Does not compare to my previous system, Devon controller with Infinity speakers cost of over 1600.00 wired system. For a semi wireless system at 300.00 price it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT SYSTEM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok i just wish u can adjust the sound with out having to stop the input your using. needs more bass. for a 1000 watts i think it could of sound louder.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great I have had no issues with this. Although it says wireless it is connected to a speaker box kind of thing. Also the "wireless" speakers don't work if you are using the Internet to stream something. Other than that these are great, very powerful sound and easy install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad buy, but.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad buy but a bit over priced and tried to set up different settings for the back speakers with no noticable difference. Other than that not a bad buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reat home theater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 5 Series HT-J5500/ZA Blu-ray home theater system includes 5 satellite speakers and a passive subwoofer. To build a complete 3D home theater system, you'll also need a 3D TV, 3D glasses designed for the TV and a high-speed HDMI cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a bedroom application. Works well. Lots of setup options. Looked MUCH bigger in the pictures, but sounds ok for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete home theater fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit comes with an ARC which thankfully can return audio from TV. All other devices connected to the TV, the TV can be used as pass through. Make sure you choose bitstream in your TV output for the Samsung player to play the sound in 5.1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Waiting to hookup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really judge my purchase at the moment as I am still waiting to purchase another TV to got with this system. Looks good is all I can say :)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a OK system. What you need to know is sub sucks and BluRay only shows at 60hz. Also front speakers is only one speaker it just looks like two.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gift for my parents but this exactly what I was wanting! To top it off buying it online and picking it up at the store was extremely user friendly hassle free and extremely convenient considering the holidays and how busy the store typically is

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is legit, we had a hard time getting it to work on my television but once we did, I loved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instillation and great sound - very happy with my purchase and I would recommend to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound system for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I didn't give a 5 star is because it's not truly wireless the rear speaker are still wired but to a wirless receiver...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Network Connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection with the network is problematic. Need to switch from wi-fi to cable several times before entering any internet app

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Souround system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not designed for the room we were putting it in so we returned it and bought a Yamaha. Good for a smaller room

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a 55 inches RCA TV 3 month ago did not check the TV inside of the box because the box was not damage I was waiting to move to my new home when in did open the box the TV was damage took it back to the store and they told me they could not do anything I left the TV in the store and I lost $500.00. Had to buy another TV, I had spend over $3000, in best buy inn the last 4 month, I will not buy any more in best buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the basic. Our receiver quit working so we picked up the same one we had and installed the receiver,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, specially if you match it with Samsung TV or 4K in my case. No need to go to the theater!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great surround sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice in appearance but sometimes I just don't know if I can hear the back speakers. Maybe I'll make some adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Home Theater System

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is well known for their quality products & this Home Theater System & this system is no exception. A++++++ for the quality advise I received from Best Buy (pre-purchase) & the product itself,

    I would recommend this to a friend