Customer Ratings & Reviews
- Model:
- HT-J5500/ZA
- |
- SKU:
- 3190034
Customer reviews
Rating 4.3 out of 5 stars with 1573 reviews
(1,573 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the sound quality, ease of use, and Blu-ray capabilities of the 5 Series 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System. Many also appreciate the system's compact size and relatively easy setup. While some found the maximum volume could be higher, the powerful bass and overall sound experience were frequently praised. The price point was also considered reasonable by many buyers.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little complicated for me to set up as a novice, but overall, very happy with my purchase.
I would recommend this to a friendRated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had nothing but trouble with it, unplugged it, plunging back in constantly. Just a pain.
No, I would not recommend this to a friendRated 3 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.decent for the money but not great surround sound - wireless speakers do not work well
I would recommend this to a friendRated 3 out of 5 stars
Ok sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for the price, not exactly what we were hoping for. Rear speakers very weak.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Opera TV sucks. had for two months - returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opera TV is limited. Got issues with netflix streaming or any online streaming. Gladly bought this during Thanks giving, I was able to return it 2 months later. Sound quality - For the price, this is good Buy the one that has Samsung Smart Hub and Opera TV
No, I would not recommend this to a friend Rated 2 out of 5 stars
Had Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues within first year of system not playing sound. Had to send back to Samsung, who did provide free shipping label to ship as well as shipped it back to me for free once fixed. Of course, you have a refurbished system once it is shipped out.
No, I would not recommend this to a friendRated 3 out of 5 stars
Sound could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought sound quality would've been better. It's not as clear as I hoped.
No, I would not recommend this to a friendRated 3 out of 5 stars
Too many wires
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound system was okay sounding but way too many wires
No, I would not recommend this to a friendRated 1 out of 5 stars
Non-Starter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it, took it home, set it up and...nothing. Never worked. Waste of time.
No, I would not recommend this to a friendRated 3 out of 5 stars
More difficult to use with current than previous m
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to get sound from TV without making a wire change.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was not what I expected, but it sounds good.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok for all in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is fair ok if you don’t listen loundly
No, I would not recommend this to a friendRated 3 out of 5 stars
No inputs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough inputs for tv and game systems. Speakers aren't that good.
No, I would not recommend this to a friendRated 3 out of 5 stars
Eh ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work as well as I hope too. I don't like it much
No, I would not recommend this to a friendRated 3 out of 5 stars
nice product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice system,minor remote issues but hopefully will resolve
I would recommend this to a friendRated 1 out of 5 stars
Terrible, returning it. Worst electronic piece I
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent almost 3 hours on the phone 1st with Samsung because I can’t get the tv volume to play thru dvd/receiver. I had it hooked to a LG tv, of course Samsung says it was an LG issue. Call LG still couldn’t get it to work. I then hooked it up to my new 65 inch Samsung smart tv. Still no volume, Call Samsung again, still nothing, changed hdmi cables, attached optical cable, still nothing, now Samsung says its the cable box. Not. I’m taking it back, I’m fed up with Samsung. Very disappointed
No, I would not recommend this to a friendRated 3 out of 5 stars
Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wish that it had a HDMI input for the addition of a cable box.
I would recommend this to a friendRated 1 out of 5 stars
Non-functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it home, didn't work, brought it back. That's about it.
No, I would not recommend this to a friendRated 3 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble getting back speakers to play when radio on
No, I would not recommend this to a friendRated 1 out of 5 stars
Hard to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good at all for any kind of sound so I'm not recommend
No, I would not recommend this to a friend