Customer Ratings & Reviews

We haven't had any issues yet with our purchase but glad the support is there if needed.

Geek Squad Protection was well worth the money! It comes with little extras that you just don't think about. They not only installed my TV(believe me, the owner's manual left out a lot of steps), but they hauled away my old TV (there is normally a fee for this). The agents were knowledgeable, courteous, and took the time to explain all of the features of my new TV.

Like I would say before it's good to get warranty on your items it's very important because you don't know what can happen to your items and I want to say thank you Geek Squad for helping me in exchanging my TV for the same price TV

Have not had to use them but I am sure they are great.

I'm so happy that we got this protection plan. Geek Squad knows what they're doing and is always reliable. With a crazy cat who loves bird videos, our getting this for our TV was a must.

Always recommend getting geek squad warraty! Its a no brainer!

The agent is mounted my TV and connected it to all my spectrum devices and Internet services

Overall a great TV with a high quality image. Removed 1 star for a slightly awkward home screen and a remote that doesn't include a microphone to search for things via voice command.

Delivery came on time and they brought it up to my apartment on a third floor walkup. It was one of the hottest days this summer and I really appreciated the service. Communication was very good with updates on delivery status as well. TV is light and thin. Unboxing and getting it out of the box was very simple. You'll see what I mean :)

Good value, reasonable cost, but could be made better with a "no use" small rebate. If you do not use the insurance at all. They rebate 25% of the cost in gift card value? This would add value and make the insurance even more attractive.

The associate was very knowledgeable and friendly i will definitely come back to buy from this location.

Team manger was very patient with my tv purchase. She ensured all my questions were answered and helped me with my online account to make an in person purchase.

I do not normally buy extended warranties, but the day I bought my $3k dollar tv I had to drive 3 hours and it was freezing drizzle and I had no other means to pick it up than in the open bed of my pick-up. Great peace of mind if you have to get something expensive and have difficult circumstances to get it home in case of damage.

Can’t go wrong with this coverage.Even a minor repair would likely far exceed the cost of the coverage. Based on knowledge and professional activity installing the television, I am confident that any repair would go seamlessly (hopefully this will be moot)

When covering electronics items that are difficult to have repaired getting the GeekSquad warranty is a must. For the cost it can save the purchase value of the item covered. It has allowed me to upgrade one of my items with a much more capable replacement.

I got this tv with the warranty to my 1st tv due to it breaking, geek squad was awesome, very easy with the help, recommend everyone getting geek squad protection.

Great and i love to order for more and sinceipouiyutyrtdfyguhjk;lkljkhjghf

[Employee of bestbuy] Here’s the thing with geek squad protection. They will take care of you. Fix or exchange. Easy for me every time I’ve had an issue

I never used the tv. As the TV was returned, defective. But, the customer service, was very good.

I just purchased a 55 inch Samsung KS9000 television. I felt that it was important to also purchase 5 years of Geek Squad Protection. I have always had great experiences with Geek Squad. Anytime I have a problem, all I have to do is call them and they try to help me over the phone. If they cannot help over the phone, they come out to my house. The Geek Squad is always very professional, and very knowledgeable. I highly recommend them to all of my friends and family.