Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30816 reviews
(30,816 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Easy to work with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price and was very easy to use for warranty replacement. Great customer service
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the geek squad I don't have to worry about my purchase for 5 years!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Repairs done right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is also so helpful with computer and tv repairs.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good tv , great picture. wonderful size not too big or too small
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2-Year Standard Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What's better than to have a 2 year geek squad protection on your products that you purchase. We have not had to use it yet, but it is there in case of a problem.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the Geek squad service with the hopes i never have to use it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
needed for extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This feels like i am reviewing geek servitude. haven't used it yet, but figured i needed it since 4 year old OLED had major burn-in issues. totally should be covered by mfr, but i guess they didn't anticpate a pandemic and that my burn in would be "CNN LIVE CORONAVIRUS PANDEMIC" not kidding
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My device has not had any problems, but having the peace of mind that if it broke or malfunctions I could easily get it fixed. Amazing service
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Customer care team!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is top-notch!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team showed up on time, very professional and safe. They kept socially distanced and wore masks. Provided us recommendations on TV placement, etc. very much worth the additional cost to have the TV installed professionally. Highly recommend.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replaced my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy to have this service. They have installed a TV, completed installation of a printer and wi fi in my home and installed a dishwasher. I have purchases planned for Christmas and Geek Sqaud is my definite go to.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still think this tv is a great buy. Picture quality is very nice. Has game mode. No glasses but they are cheap enough, I recommend the regular active 3d glasses. 3D works in all model with virtually no crosstalk. Don't recommend using 3d in competitive online game play due to input lag but is amazing for campaign or co-op.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Purchased warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I normally pass on extended warranties, I purchased this because my old set, a Samsung QLED, went out after 4 years. I guess I was a little shell shocked since I usually get 6-8 years out of a set. We’ll just have to see!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Terrace Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for warranty. My Tv is in good hands!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service plan for your new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extended warranty on your brand new flat screen TV so if anything happens to it, Best Buy will fix it or replace it would recommend anyone
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case of emergency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always need the protection plans! Anything can happen!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Promotes peace of mind regarding burn-in. (I was assured by customer service that burn-in was covered when I purchased my previous plan). I never had to use it with my 8 series LG OLED and I'm confident I won't have to with this panel.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friend


