Customer Ratings & Reviews

This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

We had a TCL television that failed in 2 years and we had the extended warranty. We are sure glad we had geek squad come out quickly and diagnose that the television was defective. That is why we bought Geek squad extended warranty again

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

So far, so good. I have only had the latest product for 3 weeks and thankfully have not needed the service. I have used the service for other products in the past and have always had a friendly and professional experience with geek squad.

Great warranty price for such a huge tv! Great service too. Thank you Geek Squad

The agent mounted my tv and all the equipment connection

A must have, especially if you're purchasing a new TV. Its saved me on multiple occasions when my tv has started having issues after 2-3 years

Totally worth it!!! My tv died less than 3 years after I bought it, they are now replacing that tv. I am so glad I decided to purchase that plan.

Cheap peace of mind when buying electronics. Things happen and nothing is getting any cheaper to replace, so it makes sence to me to get the warranty on some items.

I love Geek Squad Service! So convenient and so hassle free. Just a phone call and my TV was repaired when needed or replaced when repairs didn't make sense. What not to love? Thank you, guys, for making our life easier.

Not sure what item I bought this for but since my Samsung experience I won’t not buy a warranty on bigger investments. Quality of items anymore is junk and need protection with high costs and inflation make living unaffordable

tv mounted etc............................................................................................

We were so pleased that we purchased the protection plan. During a terrible storm, lightning took our TV out. The Geek Squad came to our home, evaluated the damage, ordered the parts that were needed and fixed our TV. It's working great!

It took a few minutes, and a couple transfers, and this was my first call to the Geek squad, but with their patience, my problem was resolved on the first call. Definitely worth the price of the fee for the maintenance. Thanks, Best Buy.

Haven’t needed to use this yet but because of the deal I got on the tv I figured I’d add this plan. Had a friend need pixel replacement twice and though the tv is great can’t be too safe so went with the 5 year protection to be safe .

We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!

I have not used the Geek Squad yet but if I have any issues I would definitely use them.

I purchased a 5 year warranty protection plan. Hopefully I will never have to use it but if I do I am glad I have it. I purchased the same plan on an older tv I bought from best buy years ago and it was totally worth it. If you are buying an expensive tv I would highly recommend it just to give yourself the peace of mind.

Geek squad has always been there for me with whatever technical problems I have whether with a tv, computer, or camera.

Great protection great customer service very quick with walk-ins before covid may be appointment since covid. Overall quick with services when needed for my products and high knowledge of the plans and the restrictions each plan has.