Customer Ratings & Reviews

Reliable customer service, quick response times on work orders to the house, and easy to get reimbursed so you can get your technology back up and running ASAP!

Agent was great and made it an easy process. Would highly recommend.

Haven't needed to use it yet but I have used it for other products. My experience with Geek Squad has always been positive so it was definitely worth buying.

I got this protection due to the fact that my last TV started to go out after 3yrs. Didn't have the protection then but I'm not taking any chances with this one.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Must have for big purchases. I wouldn't buy a TV without this.

Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one ⭐️⭐️⭐️⭐️⭐️

Any time I can remove stress, its a great day. Products in general don't last like they used to. Removing stress for 5 years about my new Hisence 70" tv, Awesome

I purchased a television on Black Friday and decided to buy the 5 year extended warranty with it. This is 5years I can have a peace of mind about the possible repairs to my television.- Thank You Best Buy

The warranty paid for itself. TV had a part go out and they replaced the TV.

The Geek Squad installed my TV in a very professional manner. I didn’t have any help in the family capable of lifting the TV or setting up the wall mount.

A extra protection is a must and needed for sensitive and expensive electronics

Geek squad transferred all of our data from our previous computer to our new all in one. Everything is compact with this computer. Just what we were looking for.

I hope I never have to use the warranty. However it is reassuring to know I have it in place just in case.

They have always gave customer service when I came into the store

I purchase protection plans with all of my Best Buy purchases because repairs are so easy and the customer service is amazing. When my item wasn't able to be repaired, I was given a credit to purchase a new one.

I decided to purchase this with my new item specifically for protection purposes. Not sure of all of the benefits yet as I have not needed the services.

It's worth getting. Protect your purchases from normal wear and tear

It's worth getting. Protect your purchases from normal wear and tear

This is a good protection plan to have and worth it with any tv