Customer Ratings & Reviews

Bought this for my printer. When my printer quit working, Geek squad assessed it and gave me a brand new one. I was back in business the same day!

I wouldn’t make a big purchase without buying the extended warranty. My high end laptop went bad and Best Buy reimbursed me with a gift card. Same thing with a sound bar that went bad. Also, I had a tv that went bad from Best Buy and thank goodness I had the extended warranty on it. They give you the current value of the product, not what you paid for it on a gift card. That is way better than being at a total loss.

I love the laptop, like to keep them as long as possible, and this seemed prudent. I mean, I really like the laptop (Samsung Book2 360 13" screen).

When purchasing the Hisense U8G wanted to make sure I get from Best Buy warranty no other protection plan even comes close to giving you money back when tv can not be fixed. Remember don’t use warranty 1st year. The manufacturer needs to help. 2nd year and on is when you use

Excellent service, protection plan, and a professional crew.

Worth the value. Easy add on to purchase. Have used Geek Squad for previous purchases and they are great to work with.

Hope I don’t need it but happy to have it. Thank you

Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

Had a burn spot in my tv and they couldn't fix it so gave me full credit amount to buy new T.V. no hassle will always buy this plan from them because of how professional they were with helping us and honoring what they said

I've thankfully only had to use the protection plan a few times, but the service and resolutions were always satisfactory. I wouldn't get for cheap items, but anything over $500 is definitely worth it! I buy many items from best buy, and always get the protection plan for major items.

The price was a deciding factor for me. Good product for price.

Geek squad protection is a must. So worth the money. I get it on almost everything I buy from bestbuy. Expensive tv and xbox remote broke.80 bucks was alot cheaper than having to buy new one.

I decided to buy extra protection for my tv and chose the 2 year warranty. I figured buying a floor model it was worth it for the extra protection and I wasn’t wrong. I was having issues with the smart tv connecting to WiFi and simply scheduled an appointment and dropped it off for repair. The turn around was great and the best thing is that there was no cost to me.

I had to use this with my last TV, so I will be purchasing these going forward when I buy a new TV

Awesome tv, very bright and colorful. Easy manageable operating system.

This warranty set my mind at ease when I made my purchase, because I was able to enjoy my purchase without any worries if something were to go wrong.

For the price, this purchase is a great piece of mind.

Great service ,great quality,best customer service

Just for the overall piece of mind I would implore people to buy the extended warranty on ALL major electronics purchases! You have such a great knowable staff with the Geek Squad just waiting to help you in all aspects of your life with such product! It has been a lifesaver to this family of mine in the past which is why we always buy the coverage!

Better to be safe than sorry. Five year warranty for peace of mind.