Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30387 reviews
(30,387 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good picture really pleased will definitely be back great place to buy from
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Saved my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They really help to save my laptop the glass was broke . They repaired in a timely manner
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Transportation problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 4 40" tvs all at the same time for a project. Everything was going fine until I opened the last box (#4). No image, just the line/shape screen, well actually I could see some of the menu to the left. Called Best Buy, said you're over 13 days, can't help you. Called Vizo next, at first they said 1 year warranty, but the next day and a few emails it was determined it was a Best Buy problem and they can't help us. Unfortunately we had to buy a 5th TV to complete the project.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Always get the Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean its pretty much the best plan you can get with any purchase. Has come in handy plenty of times when life's accidents get in the way.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know haven't had to use it. Thats a good thing
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The additional insurance is always good to protect your purchase specially, if it’s a large one
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpful staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing staff , helpful with all my needs and overall phenomenal service
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Oh sh$#
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet for my tv. But not a bad thing to have for just in case.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung 4k OLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for gaming and watching sports and movies.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thumbs up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. I don't have to worry if something goes wrong. If it does I can just pick up the phone schedule an appointment for the Geek squad to come out. I leave it to the professionals.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don't need them yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far do not need there assistance love my TV Love
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
tech protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Television Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase of insurance for my new television was easy. Received an email right away. Happy with what the insurance offer. Originally when I purchased my television and went to curbside pickup, received email saying that I still have time to purchase. Love it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2-Year Standard Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2-Year Standard Geek Squad Protection Always reliable
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from the cashier on that day there
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad delivery and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad delivered and installed the TV without any issues. They were very efficient in installing the mounting bracket (through stacking stone). They cleaned up afterward very well. They spent time instructing us on the use of the new TV. They hooked it up to our VHS/DVD player as well without additional charge. Nice job!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
At ease!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t needed it yet, but you live and learn! Our last tv stopped working at less than 4 years! Now it’s 5 years of worry-free!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Electric Guarantee for My Home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a member of the geek squad for years, it is a great guarantee of having all of my electronics working right without any bugs.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend

