Customer Ratings & Reviews

I purchased this protection with the above Samsung TV and wall mount. The previous TV had problems after purchased and was finally replaced with a new Samsung TV with the protections.

I purchased the 2 year protection plan for my 42inch Insignia fire tv. I really hope I dont have to use it, but it makes me feel better to have it.

Have yet to use this feature but definitely feel at ease knowing it’s there when or if needed.

Excellent TV for the money. Good quality picture and sound.

We haven’t used insurance yet, I hope won’t need it, but knowing that TV is insured, there’s not worry.

Good excellent service happy with everything i got

I haven’t had to use the service yet but glad it’s an option to have

Very professional and very nice. Answered any questions I had demonstrated how to work everything. Couldn’t avast for a better service

I have had things break, stop working, and even get so hot, it smoked..lol.. Yes, I totalled out a vacume cleaner lol.. They stood up to warranty and replaced my items..

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

It is nice to have a warranty that can be handled in store and not by mail or over the phone. In home warranty work can be provided on large items. And I set up the auto pay so I don't worry about missing a payment.

Especially with kids and todays merchandise. I believe things are not built to last so an issue is sure to come up. Also, kids throwing things around can easily hit the tv and break it. This covers that and more.

They cover everything except accidental damage. Understandable for their risk involved but this as is is still a good value. $80 for 5 years extended manufacturers warranty is still great. If they can't fix it then they will replace it.

The tv is a very good overall. Just needed a simple one to plug a Roku in. The picture is beautiful and works beautifully overall

I love geek squad because they’re upfront with everything and they come fast to repair your tvs and any other items you purchase.

Thank God I had an extra $500. for insurance because my $3,000. dollar TV was broken and scratched with the leveler they were using, during the set up they pinched a cord or wire. Now I have to wait another month.

Good service easy going people quick to respond gave me the info I needed

I think this is great protection!! I usually don’t buy extra protection, but this has such a low price for five extra years that I had to buy it!!

Haven’t had to use, but peace of mind if any issues arise!

Absolutely the best purchase, I have always bought it And complete confidence in Geek Squad for years now on every purchase from Best Buy