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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 990 Showing 19,781-19,800 of 30,833 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very punctual, andThey worked great together to set my Tv up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeping product safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could have purchased a longer warranty, but 2years for the excellent 49" Samsung UHDTV with HDR....is well worth the purchase at bottom price. Keeping my purchase safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great having extended coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never guessed that we could have such an excellent plan. Thanks for offering the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have a great hassle free insurance for your item. Anyone would be a fool to not have the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this protection was presented and explained to me, I saw absolutely no reason not to buy it. It's a Win-Win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there pricing for these are always the best around the holiday time. i always get one for big ticket items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love this feature. It gives you a peace of mind. It is always reasonable and worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever wonder what’s happens if...ya well don’t! They gotta ya covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy anything without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Extra Protection Plan love the plans that come from Best Buy easy to use always a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worry's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worry's with the geek squad. No questions asked. Just great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an great protection to have for any device or product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always buy protection for all your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, and I hope I don't!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta get the geek people they look out for you when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service just in case I have any issues with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty with Best Buy. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very professional and knowledgeable I would definitely use the service again

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear you had an awesome experience. If you need any further help or have concerns, please reach on out.

  • Rated 5 out of 5 stars

    Geek squad is good for product waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good for product waranty, They helped me in replacing my Fitbit which stopped working after 6 months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a Samsung and they took it back no questions asked. Didn't have the same model and didn't want to wait so they give me 100% credit toward an upgraded TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because $40 for 4 years is simply amazing given the number of things that might accidentally happen to your TV.

    I would recommend this to a friend