Customer Ratings & Reviews

Honestly the best investment.I buy from Best Buy as opposed to others because of their great service plans and customer service of that plan maintenance. I will try to buy open box on most items, with the warranty it usually pays for the difference while protecting my investment.

Quality and price is amazing, will always do business with Best Buy, looking forward for a desk top computer system for December time frame.

works for me great itemi recomind to purches this item i

My last TV died in about 4 years, I am relieved to have the protection plan. The Geek squad was very helpful in trying fix the TV.

Geek squad protection at a price that was reasonable to the price of the item purchased. One of those thing you buy that you hope you never have to use. But there is peace of mind knowing it's there to protect our new TV.

Great service and highly recommended. They are providing good rewards too.

I bought the 5 year Geek Squad protection for my previous Hisense TV that stopped working about 2 years later. It wasn't cost effective to fix it so they replaced it with another Hisense TV which I also bought another 5 year protection. I am so happy I had protection!

They met me outside under special circumstances, I had just been released from the hospital. They loaded it into my car as well.

For expensive items that are new to the market, this is a good deal! My 77 inch TV’s display developed a burn-in after using it for three years and following all guidance to prevent burn-in. This service provide a not question replacement!

Support your local Geek Squad Techs!!! They work harder than you know!!!

Best buy is easy to buy from good products in store very friendly help!

This was the smartest choice I made having a warranty and this is a excellent service

The agents who actually came in to help were good at what they did and were reasonable and good to talk to and help me with my problems. The only problem i have with them is getting in touch with them was way too time consuming. I had to call 2 different hotlines which took over 3 hours to get in touch with an actual human being then eventually was told to call another hotline I gave up and scheduled an appointment online which after another 3 hours of waiting finally got me in touch with someone who could help me. Again the service is great, but it might take you an entire day just to get the help.

I always purchase the Geek Squad protection plans. They always come through and take care of my needs.

I've had two Samsung flat screens die at the 4 year mark. I had the 5 year warranty on the, First time it only cost me around $100 for a replacement. This time I switched to Sony and it cost me a couple hundred over the warranty refund. So I purchased the the 5 yr warranty on the Sony.

Growing up we always had the talk to use protection and I use the same concept for my TV purchases. Using protection gives you the peace of mind that you can do anything and if something goes wrong you have protection.. Sometimes I feel like my TV spys on me but I consider it a friend because I spend all my time with it.. Things are getting serious so pick your protection plan wisely, you may want so settle down.

The plan isn't as good as it used to be. But it still works. I am upset at Best Buy, they are really going down. They got where they are with great customer service, which they don't do now.

Very professional and knowledgeable On time Highly recommend

Great affordable protection service and de worry free

Haven’t had to use this, but have faith in my local Geeks who seem to care and know about these tech items. Don’t really like how the prices of these plans keep getting jacked up.