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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30820 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 30,820 reviews
  • Rated 5 out of 5 stars

    Steady wins the race

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and thank you for your time. I thought you had forgotten me, since this all happened around the holidays. But your emails lift my spirits. Thank you once again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of insurance for my new television was easy. Received an email right away. Happy with what the insurance offer. Originally when I purchased my television and went to curbside pickup, received email saying that I still have time to purchase. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for piece of mind. Hope I don't ever have to use it but have it just incase. Why not when you spend almost $2k on a TV, you want that extra coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this service!! Helps with most products in a timely fashion. Tiffany is the best been calling and working with her for the last 3yrs for my home needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All electronics needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent choice I always get protection It really comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV got burn in around 3 years in, and after 4 years, started flickering. I returned it to best buy and got a replacement TV with equivalent specifications and value.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv the setup look really nice on my basement..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this so I am not sure how to give a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service protection really comes in handy. I am able to get help with fixes or troubleshooting on the covered devices whenever I need. It is a real god-send

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the extended warranty from Best Buy. It always pays off for us. Incredible service after you get past the first round of questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a kick in the nutz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i dont have to use it but i do like best buy geek squad protection, had to use it on a previous tv and its nice to have

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection on a 32 inch tv just for the basic coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service can be a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection for expensive purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection Plan for a good price for my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the quick response and help getting my warranty process. Really nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with my wifi on my smart tv. Called the Geeks, tried some fixes over the phone which didn't work, they scheduled an in home repair. within a week my TV was fixed. The techs that came to fix the Tv were very professional. Didn't leave until all my questions were answered. Would recommend the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of Best Buy's greatest idea's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!

    I would recommend this to a friend