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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30386 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 30,386 reviews
  • Rated 5 out of 5 stars

    Geek squad replaced my broken TV after 4 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment for a modern TV. They don't last and this has you covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans Are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy any electronic device without buying a Geek Squad Protection Plan. It's nice to be worry free for 5 years. I have owned several Insignia products in the past and I have yet to have one fail, but I play it safe and protect them anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the coverage in the past and it is very useful. Have had 0 problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have a lil insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product & Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product, when came time too purchased the representative explained the difference in the product I was hoping to purchase. The Geek representative also is highly recommended he has plenty of knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good assurance, surprise lack of coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The heroes we deserve, and need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been extremely helpful in resolving an issue with my TV. Honestly, you don’t realize how much you need their expertise until you need it. Very happy with my experience. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will buy the 5 year warranty every time. Our LG went blue and couldn’t be repaired in the last year of our warranty. New TV, full installation & wall mount included as that was how we purchased the LG 4 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in warranties. If your TV breaks, bestbuy geek squad will give you back what you payed for or you get to put it towards a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service provides a great amount of peace of mind on purchasing something reasonably expensive for me such as a TV or gaming console. Because of this warranty I have been able to have defective equipment be repaired or replaced by a working one without much of a hassle or tedious paperwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent reqlly had any issues at all with my purchase, call geek squad fot help for little details and they have a great customer service/tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Standard Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this geek squad 2-year Standard Protection to complement my Samsung TV to save me some money on the service of my Smart TV , guess what I haven't had a need to use it yet great TV , but it's nice to have the insurance ,very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have for expensive electronics. Don’t have to worry about it in the future good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on Time!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not initially purchase Gerk Squad for my TV, but during the grace period we had an issue and needed assistance. Geek Squad showed up right on time!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpe set up smart tv to my new receiver ove the phone.

    I would recommend this to a friend