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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 30,799 reviews
  • Rated 5 out of 5 stars

    Geek Squad solved my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad or die lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im glad i got 5 yr geek squad protection just in case something happens to my tv i know the squad has my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for extended warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty for the price which includes the Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per the customer representative this ain't a bad deal and hope that all that is included will pay off at the end of I need to use geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranty is the best! It covers almost anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always a little skeptical of these warranties, but it certainly paid off for me. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've done great to help when I have had questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You should always get insurance on expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very professional about broken or damaged items when you have protection on them. Anything can go wrong, and typically it’s not even your fault! Sometimes life just happens and bam, you lose $400 because you didn’t pay the extra $20 for protection. Don’t be that guy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We will see...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 Year Protection Plans pay for themselves in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was really great and convenient. They took care of mounting my new tv. Quite quickly and spent most of the time explaining the new system to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad service plan. worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price and freedom of mind that you are covered, got it for my last TV that died and everything was covered and taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    111111111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to need the service of the geek squad. I am confident that when I do need the service I will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrWilson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t worry about things going awry. My Mother would be sad if something went wrong without help available without a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love best buy they are an great store i love th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love best buy they are an great store i love this place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad with all my purchases as they are great and very knowledgeable. I have never been disappointed in their work and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have protection for my TV, as I have children and I'm sure that something will happen to it so it's better to be protected than to buy an entirely new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good - competitively priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is very competitively priced within the marketplace. They even come to my home to fix anything since the TV is over 55".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this warranty for my Samsung tv. Just in case. We all know electronics. Geek squad has been great so far. Will recommend for all electronic devices

    I would recommend this to a friend