Customer Ratings & Reviews

I honestly don't know how good their service is. I have heard good things, though. I bought extended protection in case something goes wrong with my TV, so hooefully it is good. I honestly hope i dont have to use it, lol.

I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.

I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

Worth it! Changed my TV three times in three years due to normal wear and tear. For each replacement did not have to pay more $100 for my new TV (each a different brand). Never get a TV without this warranty.

With having two kids, who broke my last TV, it was a no brainer to go with the 5 year warranty! This will be the last TV I have to purchase for a long time, so I wanted to make sure nothing happens to it in the next 5 years!

never had any issues and they treat customers with the upmost reapect

The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

Although we probably didn’t need this, we purchased it so we have confidence if we had any issues in the future. Always good to have the geek squad available when you need them.

Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

Haven't had to use it yet, but helps having the peace of mind that it's there if needed.

The replacement under warranty was unbelievably easy. I always purchase extended warranties on big ticket items, thankfully my TV was still under warranty when it went out.

Any time that I go to buy on Best Buy is one of the main reasons that make go there and buy the products, because if any time I had any problem with any of the items that I bought there, the service was just incredible!. Even in some case the change my camera for a new one!.

The protection offered thru geek squad is by far the best electronics protection out there

Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.

I haven't needed their services yet, but the warranty seems outstanding.

Have not used being new TV as of yet but will call if any issues.