Customer Ratings & Reviews

The warranty I would recommend to anyone Thanks for the warranty process

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

I got a 75in and in just over a year it showed damage. I made a claim and got my problem fixed the same day

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

As always, cannot go wrong with this protection plan! Very reliable and useful when needed and provides peas of kind for all major purchases

Excellent value for a two year warranty I didn’t hesitate to make the purchase!

[Employee of bestbuy] Very good, helpful and easy to use I recommend to get this service

Amazing service ver professional def always use them

The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

I recommend everyone to buy Geek squad protection - it will come in handy of there is any issue with your tv

Very good quality TV brand an looks even better hanging in my living room wall

I have not had to use it yet, but for the price and duration of coverage, this is a must. Lower price point than plans I reviewed from competitors.

I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

Always good to have security on your products. The price was good too

I always purchase Geek Squad. They have come in handy many times.

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

Always excellent customer service from my Best Buy Geek Squad repair team!!