Customer Ratings & Reviews

We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

The family had geek squad help with 2 different installations. Definitely worth the money it cost to have professionals help with and install the technology correctly.

I always get an extended warranty. Sometimes stuff happens and you wish you got the warranty. Best Buy warranty has always been there for me and I love it

Knowing your product is protected for 5 years gives you a peace of mind. Geek Squad service is pretty reliable.

I have used Geek Squad in the past so I utilized them without hesitation. Their agents are knowledgeable, considerate and respectful. The are patient and explained everything to me in a clear fashion.

I purchased this protection plan when I purchased the new tv. It was inexpensive and well worth the price ! It is more comfortable for me to know that if any damage or repair issues with tv will be covered at least for the next 2 years.!

I always get Geek Squad Service on my 4K TVs. I don't always use the extended warranty but I have several times. Worth the extra money for a piece of mind.

I thankfully haven't needed to use this service yet, but the peace of mind is worth a lot more than the price.

Easy to contact and give great recommendations and solutions to any problem

I am pleased with this protection. I've used it to return defective products. Quick easy exchange and I get a price reduction if the price goes down. Quite a deal.

Always a good value always get the warranty so easy to use if you ever have issues

Always a good value always get the warranty so easy to use if you ever have issues

The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

They set up my first tv pretty quickly. Smooth process.

The protection is always a good move when buying expensive electronics.

Just got it so havent used it yet. But having extra protection after the dud vizios i had in the past it definitely is worth it.

They did such a good job installing the tv on the wall

As per the customer representative this ain't a bad deal and hope that all that is included will pay off at the end of I need to use geek squad.

Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.