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Customer reviews

Rating 4.7 out of 5 stars with 30664 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 30,664 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for my tv butbhave for my laptop over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Knowledgeable Friendly Helpful Courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Always Get The Help I Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are usually readily available and always stay with me as long as it takes to resolve my issue and don't make me feel like the dunce that I am! Worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my geek squad protection for different items and they’ve always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to get what you need done. No complaints from me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Swuad service. They exceed our expectations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    probably best to get warranty’s especially now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picking up another x95j today as last 2 had problems, one had crack in screen and second had band down middle of screen, so picking another one up today, 2 year warranty is probably best to get although sam club and costo offer free 3 year warranty’s and 90 day return policy’s so i would like to see best buy’s policy’s on pair BUT only best buy will actually come to repair the tv in home, other stores ether ship it out for repair or replace entirely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and courteous service. easy to access without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar the bass from the jets in top gun sound so real!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boughtbthe orotection because TV was an open box and I liked the service they offer. They will go to your house to fix the item and replace if they can't fix. Haven't used it yet but that is what they say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good feeling to know that my TV is protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing my new TV, I decided to go with the 5 year protection warranty. Just mades my feel better knowing that if something happens, I am protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be a fool. You never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price point. Having an Amazon Fire stick is a nice bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection for the geek squad. Why not have that peace of mind when purchasing big ticket items for just a few dollars more. Its better than having to go out and replace it at full price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always a dood thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet, however I’ve used the geek squad to install my refrigerator w/ ice maker and they were great & I always use them for any computer work—A+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 Yr Protectection plan just Incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I figured I better purchase the 2 Year Protection Plan for my New TV just Incase. I know I have had issues and problems with this type of Protection Plan Before on Different TV’s and items from Best Buy but I guess it really comes down to the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very assuring to know I have protection in the future. I always want help to resolve issues and geek a Squad is excellent in assisting customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we purchase a big ticket item we buy the five year protection plans and geek squad has repaired several of my tv’s do to power surges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. I have used them before so I had no issue purchasing this right away. Everyone should have geek squad on your team.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty oak!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty was taken care the day of purchase!!!……..

    I would recommend this to a friend