Customer Ratings & Reviews

I haven’t had to use the extended warranty but I have friends that have and have been very impressed. And it was cheaper than the manufacturer warranty.

Great knowing that if my tv gets damaged I have this. The peace of mind is worth the small price.

I like having the protection plan. It's a "just in case" that is good to have if something should go awry. I have it for my desktop and have renewed it to keep it in tip-top shape. It is worth having.

Best Buy warranties are pain free and reasonable considering the fail rate these days. The pros will advise against it. But the minute you are out of warranty and it breaks, you'll be paying a whole lot more.

They came out to see what was wrong with my TV. Professional and replaced my tv.

Geek squad is always there when I need assistance.

I highly recommended you get this warranty best money we’ll spend for my product

Hope that this service is not needed, but happy to have it.

On all of our purchases we buy the Best Buy geek squad protection because you just never know what all is covered by the manufacturer and many times the 12 months they offer is just not enough.

Had to call them within the first few hours of setting up my tv. Got an appointment the very next day and it only took a few minutes to realign some things in the back that was not allowing the tv to come on.

Given the quality of the products I bought, this may have been superfluous, but I'd rather have somebody available who knows what to do - just in case.

This is excellent for me, it covers a lot of things. Make me feel more secure.

I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

Amazing way to protect your investment for 5 years

Highly recomended!! In case of any unexpected problem, your product will be protected!! Take a piece of mind.

Love this tv is so wonderful picture of image, good sound and very good for video games console

Geek squad is always available and are fairly knowledgeable!

Geek squad came out for another tv, found the issue and got me a replacement tv

Great service every time. We’ll worth the money. Won’t buy a product without it.

Excellent Warranty 5 year even though the tV has a 2 year warranty