Customer Ratings & Reviews

The agents haven’t helped me yet but I know Best Buy when I need them they will be there to assist in anyway!!!!!

When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

We have purchased this warranty to cover the Samsung TV also bought from Best Buy. So far with any warranties we have purchased through them they have honored accordingly.

I will never purchase a large ticket item without the geek squad protection. Anything happens and they come out and fix it right away. No hassle. Highly recommend.

It's just the incase. They take care of it and transportation

Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

try to always get a geek squad protection. have had it before always worked great for me.

The Geek Squad warranty is one of the best. Its spendy but covers a lot.

Geek squad made sure that my situation was handled with the utmost best service possible.

Agents assisted with insurance purchase explained the exchange policy and what is covered

The best and good to protect, and save your money I recommend this for everyone fif starts

I’ve only have to use the protection plan once but it was awesome; this is why I get to we can be on the safe side. Fast, friendly customer service! I really appreciate it.

Yes Omg best thing I ever purchased my laptop fell and everything was covered

Extra Warranty comes in handy, it came in handy for me. My TV broke and it was replaced.

Outstanding service by Geek Squad. They delivered my TV on time and set it up for me. They also took the time to explain all the features and how each one worked. Thank you.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

Best Buy product protection is the best! You get service locally if you need it ... unlike a warranty I had for another TV that I bought elsewhere and for which I actually had to pay something like $35 to ship away to get it replaced

Excellent service refund the money that i pay for my tv