Customer Ratings & Reviews

Geek squad is amazing! They come right now and replace whatever is broken

Always reliable and trustworthy! Geek squad my laptop repaired my laptop!

Havent had to use it yet but worth the price considering how electronics are anymore.

You can't go wrong with Best Buy's (2, 3, or 5 Years Protection Plan). I've had to use it before, and their in store customer service has taken care of me each time!!

Happy so far especially because not had to use it! But I'm very please to have good value for extended coverage if need down the road.

They helped me to setup a fit bit watch and transfer my information from the old computer to the new computer.

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

Services was quick, simple and easy. Ran into some issues but they got it done

Every major purchase I make through Best Buy I also get this and I find it to be very worth the money. I unfortunately have needed it a couple times, but it made it so easy.

I protect all my electronics with geek squad! They will repair your covered product or if if it’s in repairable they will replace it with a new or equivalent product for free!

The well trained professionals of Geek Squad are good when you are in a pinch with your computer. For the scope of work that they cover, they are good. For further depth, you need to go to other computer experts depending on the problem.

It is great to cover your product which is great peace of mind

My daughter’s tv stopped working and it was no problem refunding some money because it couldn’t be fixed.

You can never go wrong with with “Geek Squad”. The warranty pays for itself and makes purchases easier knowing it’s literally covered if anything happens.

I am so glad that I bought the protection plan! I only had the tv for four months and pixels blew on it, without the 2 year protection plan I wouldn't have been able to get this fixed! But it was hassle free and worth the money!

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

I always get the geek squad protection. It provides great service if you ever need and and peace of mind in case something goes wrong. The price is worth the peace of mind.

Looks great feels great and I would buy again and again

I haven’t had anything installed in my house but when I go to the store they are very helpful

The price for the 5year protection is very affordable and the terms are grate.