Customer Ratings & Reviews

service was great. 2 thumbs up! Top notch service as usual.

I would not buy an electronic without the geek squad service! I always walk away satisfied! They know their stuff! I don’t care for having to make an appointment especially since it’s too far away but I understand during Covid 19days, it’s necessary.

Best part of buying from Bestbuy because of the great accidental protection!

Always especially nice to have a back up, Having a technician come to the house if ever needed. Always great service and professional assistance with this valued warranty.

It's great to have the piece of mind this is there in case of anything.

They were very helpful in explaining how to work the tv and they were also very kind. Very glad I added the geek squad protection plan. I will be recommending to others.

I always when buy something from Best Buy I get the geek squad it work for me when I need it

Cant go wrong with protection specially withna tv since they gontroughbalot of.wear and tear

Purchased the 5 year warranty just in case something happens. Sounds like a great warranty

Great to have coverage if anything happens. Worth the little extra.

[Employee of bestbuy] Good starter 4k tv, basic lg tv thats easy to use and connect. WebOS could use some work

Had to use it once I believe. Otherwise never use it. Its nice to know that a part or product is covered in the event something goes wrong.

Always good to have this service and a warranty on your products you buy.

The agents showed me how to install at the store bc I was impatient and wanted my tv lol. Great guys, extremely knowledgeable. Thank you guys. Ps, I have 19 holes in my wall

THIS HAS BEEN A GREAT HELP ON REPLACEMENTS TO THE STORE.

I haven’t used this service yet but I’m happy I purchased it. There’s nothing more frustrating that finding a repairman. With the geek squad I know I’ll be satisfied.

I used the expanded five-year plan because I had to replace a 55 inch LG TV that was only three and a half years old

Good value because it covers burn in on my OLED. I have complete piece of mind knowing I can use my tv for as long as I want and watch whatever I want for the next 5 years.

I have always loved and trusted the Geek Squad for all my computer problems. I can always ask questions on line, phone or chat. I don't know what I would do without them. KUDOS to the whole team. Thank You!!! :)

The agents called me on the day of delivery to see if it was possible to come earlier in the day. they arrived when they said they would and mounted and connected everything.