Customer Ratings & Reviews

Unbeatable value coverage is for 5 years no worries

Geek squad protection has helped me many times. I will always buy it for all my electronics and devices.

Fortunately I never had to use it. Actually didn't even know I had it

The best protection you can get, I will only buy their protection.

I always get the warranties, because you never know when the set will short for no reason.

the only negative 4 me was the base support.'legs' no spare screw if one dropped. great overall product!

I liked the fact that I was offered a 5 year warrant on my Sony tv. So far i haven’t had to use it.

Purchased the extended warranty in the future if anything happens .. I will be covered for at least 5 years...

Great product protection plan too bad my son didn't want the TV!!!

geek squid replace my item within an week had no problem with returning item they replaced at full value

Great place wonderful people shop only at Best Buy

It helps me sleep better at night knowing my tv is covered in the event of something going wrong.

Great ,very well built ,simple to use and great price.Peace of mind

good warranty cant go wrong when stuff can happen at any time!

Works good and at a good price.Would Recommend to friend.

The geek squad makes it simple for every trouble that may encounter on my electronics gudget coz of the experiences u know & TY

Hope I don't need it but very happy I got it you shold get it too.

Wouldn’t be without it. Great responsive help. You won’t be sorry!

I have always been a big believer on The Geek Squad protection plan. I purchase a premier TV LED 8 seriers Samsung and I wanted to ensure that I was being protected under Geek Squad protection plan. My kid had accident where my TV has a crack on the screen and was told that it would be replaced by customer service representative I was missed informed Once I scheduled an appointment and was told that I would be taken care of. I was excited to tell my family that it would be fixed. Come to find out later that evening the technician that was going to come out to fix my TV told me that he would charge me an additional $100 in order to take a look at my TV and he asked me what had happened to the screen. I provided to him the information as to how my screen got cracked and mention that the protection plan did not cover and if he ended up coming to my house. I would be billed an additional costs just to look at it. I appreciate the technician explaining to me my options before being billed more. I would like to provide a lower rating but it is not possible. Very disappointed on being missed inform by the customer service representative from Geek Squad that schedule my appointment. It's been over a month and half now i have not yet recived my reimbursemnet nor my extra remote that is included in the protection plan. I would think twice before buying TV protection.

Love the protection plans -and the ease of getting service/replacement if my purchase breaks!!