Customer Ratings & Reviews

Hope I never have to use it. But if needed they will come to my home to repair.

Makes me feel safe I have professionals that will work on my products.

I have purchased the protection with tv it gives a piece of mind

Overall a great TV with a high quality image. Removed 1 star for a slightly awkward home screen and a remote that doesn't include a microphone to search for things via voice command.

We needed a TV fast for New Years so we looked for Open bix desls at the store. The price was great. But I have been super pleased with the picture quality snd ease of use. Hooking up DirecTv was a breeze and I hooked up blue ray, Vcr, Atari 2600, nintendo64 and a multiple game player (Nes,sega,sense, all work great! I love the smart tv menu LG uses its very user friendly. And extras like channel plus, amszon hulu etc are great. it has the ability to wirelessly connect to your phone. Wireless network setup was a breeze. I would recommend this TV

My Samsung tv had black circles in the screen during white screens tv was replaced with no problems

I got this when I bought a new TV. I have not had to use this service yet, as the TV is working fine and hopefully I wont ever have to use this service, but it's good to have, just in case.

Haven’t needed to use it yet, but I know how great protection plans are with best buy

The geek squad offers great service for repairs if needed!

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

Highly recommend for everyone cant go wrong without it

Several times in recent weeks when I purchased my merchandise I make sure I get the geek squad I've been with Best buy for over 13 years and geek squad does a excellent job when it comes down to taking care of customers merchandise so if you don't have that warranty make sure you get that warranty because geek squad will take care of you

It such a peace of mind to have Geek Squad support. I've used them twice and they were a live saver. I use the Miami Beach location and they are very professional - prompt service. VERY Satisfied.

Geek Squad Protection has saved us on more than one occasion. Highly recommend!

so far the best tv ever, the best beautiful picture I've seen in a television and the 55 inch is a great size.

Very good quality tv and the 65” fit out layout nicely. Tv remote is a little slow or maybe its the UI but I use apple tv so I dont have to deal with that too much. It does have shortcut buttons for netflix, prime video and disney+ on the remote which is nice. It only has two hdmi ports which sucks for a big tv

Having this warranty with Best Buy gives a great weight off your shoulders. The customer service and help alone is worth it.

Geek Squad is the best friend to any big purchase you make. You got questions, concerns they are here for you. I have never had a problem and have purchased Geek Squad with all my Best Buy purchases that I know I will use daily.

I had one year left on this extended warranty which really paid off about a year ago when I returned to my summer and found my 75" Panasonic dead. The first technician who showed up was less than friendly, though in all fairness, did a good job of the initial installation, when I got my regular Geek Squad tech out to finish the job, everything worked out beautifully.

The protection that this plan covers is needed in my opinion with unforseen technical issues that may arise later. All electronic purchases such as TVs should have a plan that exceeds the standard warranty as you're adding an extra blanket of security on your investment. This is one of the reasons that I primarily opt to purchase from Best Buy for my television purchases due to the affordable plans that you're able to add. Great value for sure.