Customer Ratings & Reviews

Worked well with me on resolving my issues. Worth the price for the warranty.

Always better to be safe than sorry. For just a few dollars more, my large purchase is now covered in case anything happens

The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

I bought this for peace of mind on my new tv just in case get damage

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

We had an issue trying to figure out how to work our new tv. We called and the tech talked us through the issue. It was so easy!

Peace of mind if your tv every has any issues protecting your investment.

this is a must have when you buy a high price item better safe then sorry

Haven’t had any issues with any help with the tv! Really reliable

Easy, quick and efficient. the customer service team member/s were amazing.

Review is for service protection plan I hope I never need on my new TV. However, worth the nominal charge for peace of mind.

the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

very good attention excellent service very friendly

Excellent service Knowledgeable Friendly Helpful Courteous

I always buy the Geek Squad protection. I don't use it very often, but it's there just incase. And then it's worth every penny.

Awesome job and great customer service. I will definitely be back

Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

Does the job a warranty should do. Not much else to say.

I was very pleased with the service I was provided for a fair price. Your geek squad representatives were professional and kind.

It's always good to have a warranty to back you up if anything was to go wrong you can always get it fixed or replaced